IT professional with nearly 10 years of experience in technical support, system troubleshooting, and customer service. Skilled in diagnosing hardware, software, and network issues while delivering excellent end-user support. Experienced with Windows operating systems, Microsoft 365, Active Directory, ticketing systems, and remote support tools. Currently expanding expertise in AI automation by learning n8n, APIs, webhooks, and workflow automation to streamline business processes and improve operational efficiency. Recognized for strong problem-solving abilities, adaptability, and a commitment to continuous learning.
Experience: 2 - 5 years
While having this experience, it developed a strong foundation in troubleshooting, customer service, and technical expertise.
Experience: 6 months - 1 year
Experience: 2 - 5 years
For two year of experience in customer service, I've developed skills such as communication, problem-solving, and patience.
Experience: 6 months - 1 year
Experience: 1 - 2 years
Used for data entry, auditing, and ensuring accurate data tracking.
Experience: 2 - 5 years
Experience: Less than 6 months
Being new to this niche, I am still learning the basics of being a newbie but I understand & learned the principles of persuasive writing and the various types of copywriting, such as direct-response and B2B copywriting.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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