Dedicated professional with 10+ years of experience in high-volume customer service environments. Proven track record in resolving complex inquiries across inbound/outbound calls and live chat. Expert in managing logistics and vendor coordination—including airlines and facility technicians—while utilizing Amadeus and Salesforce CRM to drive service excellence and sales metrics. Recently specialized in high-efficiency appointment setting for home service industries (HVAC, Locksmith, Garage, and Chimney).
About :
Experience: 5 - 10 years
I've worked with At&T which is a sales account.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
I have been handling calls and directly interacting with U.S customers for over 8 years.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Working with AT&T also involves chatting.
Experience: 5 - 10 years
I also have an experience assisting customers with technical issues.
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