Jan

15+ Years of Work Experience | Training and Development | Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $6.65/hour ($1,280.00/month)

Bachelors degree

Last Active

June 18th, 2026 (8 days ago)

Member Since

July 3rd, 2024

Profile Description

Highly adaptable and customer-centric professional with over 15 years of professional experience, combining recent expertise in Customer Success with a deep background in Corporate Training & Enablement. Proven track record of managing multi-channel support (chat and email), resolving high-level escalations, and maintaining knowledge bases to drive platform adoption. Adept at translating complex product knowledge into user-friendly solutions to champion a customer-first approach.

Top Skills

Experience: 10+ years

Clear and concise communication both verbally and in writing, ensuring customers receive accurate information and solutions.

Experience: 10+ years

Experience: 10+ years

Other Skills

Experience: 10+ years

Experience: 10+ years

Building strong relationships with customers through attentive listening, empathy, and personalized service.

Experience: 10+ years

Identifying customer needs and finding solutions to issues promptly, ensuring a positive customer experience.

Experience: 2 - 5 years

Experience: 10+ years

Comprehensive understanding of products/services to effectively address customer queries and promote upselling opportunities.

Experience: 2 - 5 years

Basic Information

Age
37
Gender
Male
Website
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Address
Pasig, Rizal
Tests Taken
IQ
Score:  123
DISC
Dominance: 027
Influence: 035
Steadiness: 032
Compliance: 07
English
C2(Advanced/Mastery)
Government ID
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