Melanie

VA| STR Property Manager | CSR | Workforce

70 ID PROOF
Verified
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelors degree

Last Active

June 5th, 2026 (5 days ago)

Member Since

June 20th, 2024

Profile Description

A highly skilled Airbnb Specialist with extensive experience in managing property listings, optimizing occupancy rates, and ensuring exceptional guest experiences. Adept at providing top-notch customer service and resolving issues efficiently.

Key Skills:

Airbnb Management: Expert in creating and managing property listings to attract potential guests. Skilled in optimizing pricing and availability to maximize occupancy and revenue. Proficient in coordinating with hosts and guests to ensure smooth check-ins and check-outs.

Customer Service: Proven ability to handle guest inquiries and resolve issues promptly, maintaining high satisfaction levels. Experienced in managing reviews and feedback to enhance the guest experience. Strong communication skills to effectively interact with guests and hosts.

Communication: Excellent interpersonal and communication skills, both written and verbal.

Administrative Support: Efficient in managing booking calendars and coordinating with cleaning and maintenance teams. Capable of handling administrative tasks such as email management, scheduling, and documentation. Proficient in using various tools and software to streamline operations.

Workforce: Scheduling, Planning and Reporting. Optimizing the performance and productivity of a company’s workforce. This role involves strategic planning, scheduling, performance monitoring, and ensuring compliance with labor regulations

Tools and Technologies:

Airbnb platform and management tools
Microsoft Office
Google Workspace
Slack
Scheduling (NICE IEX)


Top Skills

Experience: 2 - 5 years

Providing exceptional customer service to home owners and renters, managing inquiries, scheduling viewings, and ensuring accurate listing information to facilitate successful property transactions.

Experience: 2 - 5 years

Delivering excellent customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.

Experience: 2 - 5 years

Optimizing workforce efficiency through strategic scheduling, resource allocation, and performance monitoring to meet operational goals and enhance productivity.

Other Skills

Experience: 1 - 2 years

Providing timely and professional responses to customer inquiries and concerns via email, ensuring clarity, accuracy, and customer satisfaction through effective communication and resolution of issues.

Experience: 1 - 2 years

Delivering real-time assistance to customers through chat, resolving inquiries promptly, ensuring clarity, and maintaining a high standard of customer satisfaction through efficient communication and problem-solving skills.

Experience: 6 months - 1 year

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
33
Gender
Female
Website
Sign Up with Pro Account to View
Address
Caloocan, NCR
Tests Taken
IQ
Score:  103
DISC
Dominance: 15%
Influence: 26%
Steadiness: 37%
Compliance: 22%
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

“My business would not be able to go forward if it was not for them”

Gaurab - Adhikari

SEE MORE REAL RESULTS

“I'm working with a very very talented person.”

- Austin L. Church

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »