Been using NetSuite since 2015. Assist in the administration, analyzing requirements, resolving problems of the Company’s system related issues and
concerns. Tasks include managing end user support, documentation and maintaining system license tracking,
monitoring of system performance, upgrades and configuration.
Assist in the evaluation of the existing technology and looks for areas of inefficiency, creates technical tests to determine if the proposed system will work before implementing the
system.
Ensures all internal procedures are documented and readily
available. Ensures customer satisfaction.
Monitor and respond quickly and effectively to requests received through IT Helpdesk and resolve problems to the
end user’s satisfaction. Document anomalies, issues and maintain database of software defects.
Experience: 5 - 10 years
Using helpdesk since 2015 for tracking.
Experience: 5 - 10 years
Using helpdesk since 2015 for tracking.
Experience: Less than 6 months
Knowledge from accreditation of Customers, creation of customer record, sales order, shipment, invoices, debit and credit memo and payment.
Experience: 5 - 10 years
Knowledge in debit and credit, budgeting, cost in work orders, inventory and stock usage, accounts payable and receivables, journal transactions and inventory adjustments.
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