Maria

Customer Service Specialist, Sales Expert, Content Writer

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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Bachelors degree

Last Active

January 7th, 2025 (16 days ago)

Member Since

June 7th, 2024

Profile Description

I am extremely dedicated to providing a high-quality and seamless customer experience!

My almost a decade of experience has provided me with the skills and expertise needed to deal with a variety of clientele. I provide quality work tailored to my clients' needs via phone, email, and chat support.

Administrative activities include tracking shipments and returns, processing payments and refunds, gathering papers for chargebacks, monitoring orders, and boosting products through different social media platforms.

I began working in contact centers and managed numerous projects (Mobile 2 Mobile LLC, SimpleBills, ClickPay, Verizon, AT&T, Capital One, Aetna, Silverscript, and Ulta Beauty).

I have exhibited the ability to effectively handle challenges or queries while adhering to policies, procedures, and standard processes. I am detail-oriented and can assess, prioritize, and resolve client requests or concerns efficiently and effectively.