Rodrigo
General Virtual Administrative & Customer Support Professional
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.16/hour ($800.00/month)
Bachelors degree
Last Active
June 11th, 2026 (4 days ago)
Member Since
April 16th, 2024
Profile Description
Dedicated General Vistual Administrative & Customer Support Professional with over 10+ years of experience wGeneral Virtual Administrative & Customer Support Professionalorking with International Clients in the Hospitality & Tourism, Cruise Line and BPO industries. I specialize in delivering excellent customer support, handling administrative tasks efficiently and helping businesses maintain smooth daily operations.
My experience includes Customer Service via phone,
I am proficient in Google Workspace, Microsoft Office, Outlook, Teams, CRM tools and other online platforms commonly used for remote work. I can work independently with minimal supervision and adapt quickly to new systems and processes.
Clients can expect someone reliable, hardworking and committed to providing high-quality service. I value professionalism, clear communication and efficiency and I always aim to create a positive experience for both customers and teams.
If you are looking for a dependable remote professional who can support your business, manage customer interactions and help keep operations organized, I am ready to be part of your team.
I Can Help You With:
*
* Data Entry, CRM Maintenance and Document Organization
* Customer Service and Support
* Reservation and Appointment Coordination
* Basic Design for Presentations or Social Media Management
* Online Research and Reporting
Tools I am Knowledgeable With:
* Google Workspace
* MS Office / MS Teams
* Canva
* ChatGPT
* Zoom
* Social Media Platforms
I am confident to streamline your day-to-day operations or provide excellent service remotely and I’m ready to help your business thrive.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
As a Reservation Coordinator in Cruise Line which basically deals business communication thru email, I strongly believe that I will be an effective candidate for the position as an Email Support. Communication correspondence are from our Preferred Sales Agent, the Sales and Marketing team and within the team of Reservation Officer and this communication should be dealt with accordingly.
Customer Support » Sales Support » Hotel Booking
Experience: 2 - 5 years
As a Front Office Associate, it is also our responsibility to assist the guests with their hotel booking requests. We make sure that these arrangement will be as smooth for them to have a comfortable vacation.
Customer Support » Customer Service
Experience: 5 - 10 years
As a Customer Service Representative for both hotel and cruise line, I believe my years of work experience is something to be considered to land for a job position.
Customer Support » Customer Relationship Management
Experience: 2 - 5 years
As a Guest Relations Officer in a hotel in the United Arab Emirates, my experience is a good fit for me to land a position. I was responsible for assisting the guests when it comes to their hotel booking, airline ticket confirmation and additional services such as excursions and other ad hoc services.
Other Skills
Marketing » Telemarketing » Inbound Sales
Experience: 2 - 5 years
As a Reservation Officer to both Hotel and the Cruise Line, it is expected of us to upsell and promote our services to the clients. We have to offer them options and choices whenever their desired service is no longer available.
E-Commerce » Inventory Management » Auditing
Experience: 1 - 2 years
Working as a Front Office Associate, I was also responsible for running the Night Audit. This Night Auditing job is system generated and I have to double check all the pertinent information and have it matched. Also, I have a close contact with one of our Accounting Staff so we can compare both our reports.
Basic Information
- Age
- 44
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Ubay, Bohol
- Tests Taken
- IQ
- Score: 127
- DISC
- Dominance: 8
- Influence: 23
- Steadiness: 33
- Compliance: 36
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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