Mary

QA & Process Support Specialist

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.83/hour ($736.00/month)

Bachelors degree

Last Active

June 21st, 2026 (8 days ago)

Member Since

April 12th, 2024

Profile Description

Process Support Specialist with experience in financial technology and healthcare environments. I have conducted structured call audits, monitored compliance with SOPs, and supported accounting and payroll software users through technical troubleshooting. I am detail-oriented, consistent, and comfortable working independently in remote settings. My focus is maintaining operational accuracy, documentation integrity, and structured workflow standards to support business efficiency.

Top Skills

Experience: Less than 6 months

Conducted structured call evaluations based on client-specific criteria and compliance standards. Assessed performance accuracy, documentation quality, and adherence to established SOPs. Provided clear, actionable feedback to improve service consistency and operational efficiency. Maintained detailed audit records and escalated critical findings when necessary to ensure process integrity.

Other Skills

Experience: Less than 6 months

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 6 months - 1 year

Experience: Less than 6 months

Basic Information

Age
32
Gender
Female
Website
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Address
San Rafael, Bulacan
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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