Richelle

Bookkeeping / Data Specialist / Order Processing / Admin Support / Woocommerce Speci

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Overview

Looking for full-time work (8 hours/day)

at $6.85/hour ($1,321.60/month)

Bachelors degree

Last Active

June 1st, 2026 (4 days ago)

Member Since

February 10th, 2024

Profile Description

With over 12 years of hands-on experience in Procurement, Supply Chain, and Business Operations, I help US, Japanese, Australian and UK businesses save time, reduce costs, and run more efficiently — without the overhead of hiring in-house staff. I specialise in end-to-end operational support: from sourcing and supplier coordination to WooCommerce store management, accounts payable/receivable, and logistics. I'm equally comfortable managing inboxes, setting up CRM workflows, generating leads through cold email outreach, or diving deep into pricing and procurement data. What sets me apart is my decade-long background in supply chain — a rare skill in the VA space that lets me offer strategic, not just task-based, support. I understand business workflows at a systems level, which means fewer errors, faster turnaround, and support that actually scales with your growth. I work independently, communicate proactively, and am experienced in adapting to Philippine/US/AU/UK business hours and communication styles. If you're looking for a reliable, VA who treats your business like her own — let's talk. I am available during US/AU/UK business hours or flexible to overlap.

Top Skills

Experience: 6 months - 1 year

Professional Experience: Bookkeeper As a meticulous and dependable Bookkeeper, I specialize in keeping financial records clean, compliant, and insightful. With a strong command of accounting principles and a proactive approach to problem-solving, I help businesses stay financially healthy and audit-ready. ???? Core Competencies: Accounts Payable & Receivable: Accurate tracking of invoices, payments, and collections to maintain cash flow. Bank Reconciliation: Expert in reconciling accounts and identifying discrepancies with speed and precision. General Ledger Management: Skilled in maintaining organized, up-to-date ledgers that reflect true financial standing. Financial Reporting: Prepare monthly, quarterly, and annual reports that support strategic decision-making. Payroll Processing: Confident in handling payroll cycles, tax filings, and employee records. Software Proficiency: Experienced in QuickBooks, Xero, MYOB, Excel, and other accounting platforms. ???? Career Highlights: Managed bookkeeping for multiple clients across industries, maintaining 100% compliance with tax and audit standards. Identified and corrected recurring errors that saved a client over $10,000 annually. Streamlined reporting processes, reducing month-end close time by 40%. Trusted with confidential financial data and consistently praised for integrity and discretion. ???? What I Bring to Your Business: I’m more than a number cruncher—I’m your financial backbone. I ensure your books are accurate, your reports are timely, and your decisions are data-driven. Whether you're a startup, a growing business, or an established firm, I bring clarity, control, and confidence to your finances.

Experience: 6 months - 1 year

Data Entry Specialist — Accurate, Fast & Audit-Ready With a consistent 99.9?curacy rate and over 50,000 records processed across client projects — including a large-scale database migration completed with zero errors — I bring speed, precision, and reliability to every data task. I don't just enter data. I ensure it's clean, correctly structured, and immediately usable — saving your team hours of downstream cleanup. What I deliver: • 50+ WPM typing speed with near-perfect accuracy • Data validation, cleaning, and deduplication across platforms • Proficient in Microsoft Excel, Google Sheets, CRM systems, and custom databases • Streamlined workflows that reduced turnaround time by 30% for recurring tasks • Full compliance with data protection and confidentiality standards (suitable for AU Privacy Act and UK GDPR requirements) Ideal for: e-commerce product listings, CRM updates, survey data, admin records, inventory management, and large-scale migration projects. I work independently, meet deadlines consistently, and flag issues before they become problems — so you can trust the data I hand back to you.

Experience: 1 - 2 years

Order Processing Specialist — WooCommerce | ERP Integration | End-to-End Fulfilment I manage the complete order processing cycle for WooCommerce-based businesses — from customer checkout through to fulfilment and delivery — ensuring every order is accurate, compliant, and on time. Having worked closely with procurement and logistics teams, I understand the operational side of e-commerce, not just the admin. That means I can anticipate stock issues, flag fulfilment delays early, and keep your customers informed — all without needing to be micromanaged. What I handle for AU/UK e-commerce businesses: • End-to-end WooCommerce order management — processing, tracking, and fulfilment coordination • Payment reconciliation and WooCommerce-to-ERP data integration for clean financial records • Inventory alignment with procurement and logistics to reduce backorders and fulfilment delays • Customer order enquiries, returns, and refunds — handled professionally and promptly • Promotional setup: discount codes, bundles, and sale configurations in WooCommerce • Weekly sales and fulfilment reports with actionable trend insights • Workflow and checklist development to cut processing time and maintain invoicing compliance • GST/VAT-compliant invoicing and tax record management I've built and refined order workflows from scratch, reducing processing time and improving accuracy for recurring fulfilment cycles. If your WooCommerce store is growing and your order backend is struggling to keep up — that's exactly the problem I solve.

Other Skills

Experience: 10+ years

???? Professional Experience: Email Management Specialist As a highly organized and proactive Email Management Specialist, I bring clarity, control, and responsiveness to digital communication. With a strong focus on inbox optimization, timely correspondence, and professional tone, I help executives and teams stay focused, informed, and productive. ???? Key Strengths: Inbox Organization: Expert in sorting, labeling, archiving, and prioritizing emails to maintain a clean and actionable inbox. Timely Response Handling: Skilled in drafting, replying, and forwarding emails with professionalism and accuracy. Calendar & Task Integration: Seamlessly convert emails into calendar events and task lists to ensure follow-through. Spam & Clutter Control: Implement filters and rules to reduce distractions and improve email efficiency. Client & Team Communication: Maintain clear, courteous, and consistent communication with internal and external stakeholders. Platform Proficiency: Experienced in Gmail, Outlook, Zoho Mail, and CRM-integrated email systems. ???? Notable Achievements: Managed executive inboxes with over 500+ daily emails, maintaining a 24-hour response turnaround. Reduced email clutter by 60% through smart filtering and automation strategies. Supported multiple clients across time zones with consistent, professional communication. Recognized for discretion, tone sensitivity, and ability to handle confidential correspondence. ???? What I Bring to Your Business: I don’t just manage emails—I create space for focus and flow. Whether you need inbox zero, client follow-ups, or calendar coordination, I ensure your communication is timely, organized, and stress-free.

Professional Experience: Administrative Virtual Assistant As a proactive and resourceful Administrative Virtual Assistant, I specialize in streamlining operations, managing day-to-day tasks, and supporting executives and teams with precision and professionalism. I bring a calm, organized presence to fast-paced environments—ensuring nothing slips through the cracks. Core Competencies: Calendar & Email Management: Expert in scheduling, inbox triage, and correspondence handling to keep executives focused and organized. Document Preparation & Data Entry: Skilled in creating polished reports, presentations, and spreadsheets with accuracy and speed. Online Research & Reporting: Efficient in gathering insights, compiling data, and presenting findings in clear, actionable formats. Task & Project Coordination: Adept at using tools like Trello, Asana, and ClickUp to manage workflows and meet deadlines. Customer Service & Communication: Professional and friendly communicator across email, chat, and phone—ensuring smooth client interactions. Tech-Savvy Support: Confident in using Microsoft 365, Google Workspace, Zoom, Slack, and CRM platforms. ???? Highlights & Achievements: Supported a team of 5 executives across 3 time zones, maintaining seamless communication and scheduling. Reduced administrative backlog by 40% through process optimization and automation. Recognized for exceptional reliability and discretion in handling confidential information. What I Bring to Your Business: I’m not just an assistant—I’m your behind-the-scenes partner in productivity. Whether you need help managing your calendar, organizing your inbox, preparing reports, or keeping your team aligned, I deliver with professionalism, speed, and a smile.

Professional Experience: Procurement Officer As a results-oriented Procurement Officer, I specialize in sourcing quality goods and services at optimal value—ensuring operational efficiency, cost control, and supplier reliability. With a strong command of procurement strategies and market analysis, I help organizations build resilient supply chains and maximize ROI. ???? Key Strengths: Strategic Sourcing: Skilled in identifying cost-effective suppliers, negotiating contracts, and securing favorable terms. Vendor Management: Maintain strong relationships with local and international vendors to ensure timely delivery and quality assurance. Inventory & Cost Control: Monitor stock levels, forecast demand, and implement purchasing plans that reduce waste and optimize budgets. Compliance & Documentation: Ensure all procurement activities align with company policies and regulatory standards. Tech Proficiency: Experienced in ERP systems, SAP, Oracle, and procurement platforms for seamless workflow and reporting. Cross-Functional Collaboration: Work closely with finance, operations, and logistics teams to align purchasing with business goals. ???? Notable Achievements: Negotiated supplier contracts that reduced procurement costs by 20% annually. Led the transition to a digital procurement system, improving order tracking and vendor communication. Managed procurement for multi-site operations, ensuring consistent supply and service levels. Recognized for integrity, responsiveness, and strategic thinking in high-pressure environments. ???? What I Bring to Your Organization: I’m not just a buyer—I’m a strategic partner in your growth. Whether you're scaling operations, optimizing costs, or building supplier networks, I bring the insight, discipline, and agility to make procurement a competitive advantage.

Experience: 6 months - 1 year

Professional Experience: Executive Assistant As a trusted Executive Assistant, I specialize in empowering leaders to focus on what matters most—by managing the details that drive their success. With a sharp eye for organization and a proactive mindset, I deliver seamless support across scheduling, communication, and operations. ???? Core Strengths: Calendar & Travel Management: Expert in coordinating complex schedules, international travel, and high-stakes meetings with zero conflicts. Executive Communication: Skilled in drafting professional correspondence, preparing board-level presentations, and managing confidential communications. Project Coordination: Adept at tracking deliverables, managing timelines, and ensuring cross-functional alignment. Gatekeeping & Prioritization: Strong judgment in filtering requests, protecting executive time, and anticipating needs before they arise. Tech Proficiency: Confident in Microsoft 365, Google Workspace, Zoom, Slack, CRMs, and project tools like Asana and Trello. ???? Career Highlights: Supported C-suite executives across multiple time zones, maintaining flawless coordination and responsiveness. Played a key role in organizing a global leadership summit with over 200 attendees—handling logistics, vendor coordination, and executive briefings. Reduced email volume by 40% through smart filtering, delegation, and automation strategies. Trusted with sensitive information and high-level decision support in fast-paced, high-pressure environments. ???? What I Bring to Your Organization: I’m more than an assistant—I’m a strategic partner. I anticipate needs, solve problems before they surface, and create space for leaders to lead. Whether you’re scaling a startup or running a global enterprise, I bring calm, clarity, and confidence to your day.

Experience: 6 months - 1 year

Professional Experience: Accounts Receivable Specialist As a results-driven Accounts Receivable Specialist, I bring precision, persistence, and professionalism to every transaction. With a strong background in billing, collections, and customer account management, I ensure timely payments, accurate records, and healthy cash flow for growing businesses. ???? Key Strengths: Invoice Generation & Tracking: Expert in preparing and sending invoices, monitoring due dates, and following up on outstanding balances. Customer Account Management: Skilled in maintaining accurate records, resolving disputes, and building trust with clients. Collections Strategy: Implement structured follow-up processes to reduce DSO (Days Sales Outstanding) and improve payment turnaround. Reconciliation & Reporting: Proficient in reconciling accounts, preparing aging reports, and supporting month-end close. Compliance & Documentation: Ensure all receivables are documented, compliant, and audit-ready. Software Proficiency: Experienced in QuickBooks, SAP, Xero, and Microsoft Excel for tracking, reporting, and automation. ???? Notable Achievements: Reduced outstanding receivables by 35% within six months through proactive follow-ups and improved client communication. Maintained 98?curacy in invoice processing across multiple accounts and billing cycles. Played a key role in implementing automated reminders, increasing on-time payments by 40%. Recognized for professionalism, persistence, and customer-centric approach in collections. ???? What I Bring to Your Business: I don’t just collect payments—I protect your revenue. Whether you're managing recurring billing, resolving disputes, or improving cash flow, I bring the discipline, communication skills, and financial insight to keep your receivables on track and your business thriving.

Experience: 2 - 5 years

???? Professional Experience: Accounts Payable Specialist As a detail-oriented and dependable Accounts Payable Specialist, I bring precision, efficiency, and accountability to every financial transaction. With a strong track record of managing high-volume invoice processing, vendor communications, and account reconciliations, I ensure smooth cash flow and audit-ready records that support business stability. ???? Key Strengths: Invoice Processing: Expert in handling large volumes of invoices with speed and accuracy. Vendor Management: Skilled in maintaining positive relationships, resolving discrepancies, and ensuring timely payments. Account Reconciliation: Proficient in reconciling bank statements and general ledger accounts to maintain financial integrity. Compliance & Documentation: Ensure all transactions meet internal policies and external regulatory standards. Software Proficiency: Experienced in QuickBooks, SAP, Xero, and Microsoft Excel. Time Management: Deliver consistent results under tight deadlines while maintaining attention to detail. ???? Notable Achievements: Processed over 10,000 invoices annually with 99.9?curacy and zero late payments. Implemented a streamlined approval workflow that reduced payment cycle time by 25%. Played a key role in preparing documentation for successful financial audits. Recognized for reliability, discretion, and proactive problem-solving. ???? What I Bring to Your Team: I don’t just pay bills—I protect your financial reputation. Whether you need help managing vendor accounts, reconciling ledgers, or preparing for audits, I ensure your payables are accurate, timely, and professionally handled.

Experience: 10+ years

???? Professional Experience: Logistics Management Specialist As a strategic and results-driven Logistics Management Specialist, I excel at orchestrating the movement of goods, optimizing supply chains, and ensuring timely delivery across all stages of operations. With a sharp focus on efficiency, cost control, and service quality, I help businesses run smoother, smarter, and faster. ???? Key Strengths: End-to-End Supply Chain Coordination: Skilled in managing procurement, warehousing, transportation, and distribution with precision. Inventory Optimization: Maintain accurate stock levels, reduce excess inventory, and prevent shortages through data-driven planning. Vendor & Carrier Management: Build strong relationships with suppliers and logistics partners to ensure reliability and performance. Process Improvement: Identify bottlenecks and implement solutions that streamline operations and reduce costs. Compliance & Documentation: Ensure all logistics activities meet regulatory standards and maintain audit-ready records. Tech Proficiency: Experienced in ERP systems, WMS platforms, and logistics software such as SAP, Oracle, and Zoho Inventory. ???? Notable Achievements: Reduced delivery lead times by 30% through route optimization and carrier performance tracking. Managed logistics for multi-site operations, ensuring consistent supply and service levels across regions. Implemented a warehouse reorganization plan that increased storage efficiency by 40%. Recognized for proactive problem-solving and maintaining high service levels under pressure. ???? What I Bring to Your Business: I don’t just move goods—I move businesses forward. Whether you're scaling operations, improving delivery performance, or building a resilient supply chain, I bring the insight, discipline, and agility to make logistics your competitive edge.

Experience: Less than 6 months

My lead generation process involves sourcing and building targeted lists of companies and clients based on industry, size, and decision-maker roles, ensuring that all contact details are verified and organized in a CRM or master ledger for accuracy. Once the list is prepared, I create and send numerous service proposal emails that are personalized to highlight the prospect’s pain points and demonstrate clear value. I use email automation tools to manage bulk outreach, track open and response rates, and schedule follow-ups across multiple touchpoints such as email, LinkedIn, and phone calls. Each interaction is logged systematically to maintain transparency and accountability. Leads are then qualified using criteria such as budget, authority, need, and timeline, and categorized as qualified, nurturing, or not interested. Qualified leads are handed off to the sales team with complete engagement history and notes for a smooth transition.

Experience: 6 months - 1 year

???? Professional Experience: Appointment Setter As a confident and results-driven Appointment Setter, I specialize in initiating meaningful client connections and securing high-quality meetings that drive business growth. With a strong command of communication, CRM tools, and lead qualification strategies, I help businesses fill their calendars with real opportunities. ???? Key Strengths: Lead Qualification: Skilled in identifying decision-makers, assessing needs, and aligning prospects with service offerings. Outbound Communication: Professional and persuasive across phone, email, and chat—building rapport and trust quickly. Calendar Coordination: Expert in scheduling across time zones, avoiding conflicts, and ensuring smooth handoffs to sales teams. CRM & Data Management: Proficient in HubSpot, Salesforce, Zoho, and other platforms to track interactions and follow-ups. Script Adaptation: Able to personalize outreach while staying aligned with brand voice and campaign goals. Follow-Up Strategy: Implement structured follow-ups to increase conversion and reduce no-shows. ???? Notable Achievements: Set over 300 qualified appointments in a single quarter for a B2B SaaS client, boosting their sales pipeline by 40%. Maintained a 95% show-up rate through strategic reminders and personalized confirmations. Recognized for exceeding KPIs and maintaining high-quality standards in client interactions. Played a key role in launching a new outreach campaign that doubled appointment volume in 30 days. ???? What I Bring to Your Business: I don’t just book meetings—I open doors. Whether you're targeting warm leads or cold prospects, I bring the energy, precision, and professionalism to turn interest into opportunity.

Experience: 6 months - 1 year

???? Professional Experience: Supply Chain Management Specialist As a strategic and results-oriented Supply Chain Management Specialist, I excel at designing, optimizing, and managing end-to-end supply chain operations that drive efficiency, reduce costs, and enhance customer satisfaction. With a deep understanding of procurement, logistics, inventory control, and vendor relations, I help businesses build resilient, scalable, and performance-driven supply networks. ???? Key Strengths: End-to-End Supply Chain Oversight: Skilled in managing procurement, production planning, warehousing, distribution, and reverse logistics. Inventory Optimization: Maintain ideal stock levels through demand forecasting, safety stock analysis, and just-in-time strategies. Vendor & Supplier Management: Build strong partnerships, negotiate favorable terms, and ensure consistent quality and delivery. Process Improvement: Identify inefficiencies and implement lean practices to streamline operations and reduce waste. Risk Management & Compliance: Ensure supply chain activities meet regulatory standards and mitigate disruptions through contingency planning. Tech Proficiency: Experienced in ERP systems, SAP, Oracle, and supply chain analytics tools for real-time visibility and decision-making. ???? Notable Achievements: Reduced supply chain costs by 25% through strategic sourcing and process automation. Led a cross-functional team to redesign the distribution network, improving delivery speed by 40%. Implemented a demand forecasting model that increased inventory turnover and reduced stockouts. Recognized for agility, leadership, and data-driven decision-making in dynamic environments. ???? What I Bring to Your Business: I don’t just manage supply chains—I engineer competitive advantage. Whether you're scaling operations, navigating global sourcing, or improving fulfillment performance, I bring the insight, discipline, and innovation to make your supply chain a strategic asset.

Basic Information

Age
37
Gender
Female
Website
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Address
Silang, Cavite, Philippines
Tests Taken
IQ
Score:  132
DISC
Dominance: 24%
Influence: 11%
Steadiness: 35%
Compliance: 30%
English
C2(Advanced/Mastery)
Government ID
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