John

Shopify VA | Ecommerce Customer Support | Virtual Assistant | Admin Support

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Overview

Looking for full-time work (8 hours/day)

at $5.70/hour ($1,090.91/month)

Bachelors degree

Last Active

June 10th, 2026 (2 days ago)

Member Since

July 22nd, 2016

Profile Description

I’m a CSR with five years of experience in the BPO industry in the Philippines. During that time, I developed strong communication and collaboration skills and learned how to handle customer concerns with patience, empathy, and professionalism. I also have over ten years of experience working remotely as a VA, helping clients with various tasks. I’m comfortable working independently, but I can also work well with teams when needed. I always aim to deliver dependable, high quality work by understanding client needs, doing research, and using my experience to complete tasks smoothly.

Top Skills

Customer Support » Ecommerce » Shopify

Experience: 5 - 10 years

I have been helping e-commerce businesses for several years, mostly with Shopify. My work involves guiding customers through order tracking, providing delivery updates, and handling refunds and exchanges, along with answering product-related inquiries. I communicate with clients via email and helpdesk platforms. I also use Shopify to review orders, check customer details, and resolve order issues while making sure customers receive clear and timely support.