Jhon
Supply Chain Manager| Dispute Manager, Ecommerce Customer Support
Verified
Overview
Looking for full-time work (8 hours/day)
at $7.96/hour ($1,536.00/month)
Associates degree
Last Active
July 1st, 2026 (4 days ago)
Member Since
January 31st, 2024
Profile Description
Customer Support Team Lead and Dispute Specialist with 7+ years in e-commerce and dropshipping. Experienced in Shopify operations, refunds, chargebacks, and backend support. I use tools like Gorgias, Freshdesk, Richpanel, Slack, and Disputifier to keep operations smooth and customers satisfied.
Top Skills
E-Commerce » Shopify
Experience: 6 months - 1 year
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Other Skills
Customer Support » Email Support
Experience: 5 - 10 years
Customer Support » Customer Service » Payment Processing
Experience: Less than 6 months
Office and Administration » Team Leadership
Experience: 2 - 5 years
Customer Support » Customer Service » Chargeback Analysis
Experience: 2 - 5 years
Customer Support » Sales Support
Experience: 1 - 2 years
Customer Support » Sales Support » Prospecting
Experience: 1 - 2 years
Customer Support » Customer Service » Fraud detection
Experience: 2 - 5 years
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Imus, Cavite
- Tests Taken
- IQ
- Score: 91
- DISC
- Dominance: 26%
- Influence: 35%
- Steadiness: 27%
- Compliance: 12%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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