Customer Support & Operations Specialist | Appointment Setting | CRM & Administr

Overview

Looking for full-time work (8 hours/day)

at $2.49/hour ($480.00/month)

Bachelor's degree

Last Active

June 13th, 2026 (2 days ago)

Member Since

October 6th, 2023

Profile Description

I’m a reliable and results-driven Virtual Assistant with strong experience in the BPO industry, specializing in Customer Support, Sales, Collections, and Onboarding Assistance. I help businesses deliver excellent customer experiences, maintain organized operations, and improve daily workflows through efficient administrative and support services.

With my background as a Customer Service Representative, Sales Associate, and Collections Specialist, I have developed excellent communication, problem-solving, and relationship-building skills. My experience includes handling high volumes of customer inquiries, resolving issues quickly, processing transactions, negotiating payment arrangements, and consistently meeting performance and productivity targets.

In addition, I worked as a Part-Time Onboarding Specialist Virtual Assistant, where I assisted with candidate coordination, documentation management, interview scheduling, and onboarding processes to ensure a smooth and organized experience for new hires. This role strengthened my ability to manage multiple tasks, stay detail-oriented, and support business operations remotely.

As a Virtual Assistant, I can help clients with:

• Customer Support (Email, Chat, and Phone)
• Lead Generation & Appointment Setting
• Data Entry & CRM Management
• Administrative & Virtual Assistance
• Recruitment and Onboarding Support
• Inbox and Calendar Management
• Customer Relationship Management

I am highly organized, dependable, and detail-oriented, with the ability to quickly adapt to new tools, systems, and processes. I am also comfortable using CRM platforms, Google Workspace, web-based tools, and online communication systems to collaborate with teams and support clients efficiently in a remote work environment.

My goal is to help businesses save time, improve customer satisfaction, and maintain smooth day-to-day operations by providing professional and high-quality virtual support.

If you're looking for a dedicated, proactive, and trustworthy Virtual Assistant who can add value to your business, I would love the opportunity to work with you.

I am available for long-term work and can start immediately.