Clark

Cold Caller

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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

January 23rd, 2026 (139 days ago)

Member Since

August 25th, 2023

Profile Description

Results-driven Customer Service and Case Management professional with 7+ years of experience supporting global brands such as Spotify, adidas, and AT&T, as well as managing complex Social Security Disability (SSA) claims with Newlin Disability. Recognized for boosting customer satisfaction, reducing resolution times, and leading service enhancements through data-driven insights and strong cross-functional collaboration. Combines deep customer support expertise with analytical problem-solving, accurate documentation, and workflow optimization. Skilled at turning high-pressure challenges into measurable improvements in service quality, efficiency, and client experience. Known for consistently delivering results, mentoring teams, and strengthening operational processes that directly enhance organizational performance.

Top Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

Marketing » Email Marketing

Experience: 2 - 5 years

Customer Support » Sales Support » Trustee Sales Tracking

Experience: 1 - 2 years

Other Skills

E-Commerce » Inventory Management

Experience: 1 - 2 years

Design » Adobe » Photoshop

Experience: 5 - 10 years

Video Editing » Adobe Premiere Pro

Experience: 5 - 10 years

Marketing » Social Media Management » Social Media Marketing

Experience: 1 - 2 years

Design » Adobe » After Effects

Experience: 1 - 2 years

Design » Adobe » Illustrator

Experience: 2 - 5 years

Customer Support » Ecommerce » Shopify

Experience: 6 months - 1 year

Basic Information

Age: 28

Gender: Male

Website: Sign Up with Pro Account to View

Address: Pasig, Manila

Tests Taken: DISC
Dominance: 30
Influence: 29
Steadiness: 28
Compliance: 11: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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