I have 12 years of experience in customer and technical services for international companies. I enjoy connecting with people and I am open to interesting work offers from clients. You may send me a quick
SKILL SET
> Excellent in customer communication.
> 8 years experience in Customer and Technical support.
> STR Virtual assistant (RENTAL MANAGEMENT and Knowledgeable in Airbnb) PMS & Channel Manager Knowledgeable
> Communication with the Guests
>Cleaning team checklist
> Help you in dealing with both VIP guests and difficult guests.
> Listing-related tasks
> Super host Checklist
> Create a new LISTING or Update the listing properties.
> Maintenance Team Checklist (Lawncare, AC maintenance, Pest control services, Plumber, etc.)
> Create automated messages
> Developing House Rules
> How to Write a Property Description
> Uploading Photos of Rental Properties
> Check-in-related tasks
> Managing Booking Calendar
> Knowledgeable of Windows and Microsoft Office (Excel and Word)
> TOOLS: Airbnb, Furnished Finder, Asana, Slack, Notion, Canva, and Google Suite (Gmail, Drive, Docs, Sheets, Forms, Calendar, Sites, Slides).
> Soft skills: Goal-oriented, Communication, Teamwork, Initiative, Adaptability, and Emotional intelligence.
Experience: 5 - 10 years
I have been in the customer service industry for a total of 9 years now and have excelled in communicating through phone calls, chat, or email.
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
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