Joma
IT Support Engineer (MSP / NOC / L2 Service Desk)
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.27/hour ($1,600.00/month)
Bachelors degree
Last Active
July 8th, 2026 (8 days ago)
Member Since
July 1st, 2023
Profile Description
Experienced IT Support and NOC Engineer with over 5 years of MSP experience, including 4 years supporting Australian clients. Skilled in Level 1/2 technical support, Microsoft 365, Active Directory, Windows administration, network monitoring, and remote troubleshooting using ConnectWise Manage, Datto RMM, ServiceNow, Salesforce, SolarWinds, PRTG, Meraki, and Zabbix.
I also have SOC experience investigating SentinelOne security alerts, analyzing threats with VirusTotal, responding to dark web credential alerts, and assisting with endpoint security and incident response.
I am a reliable, customer-focused IT professional seeking a long-term remote MSP, Help Desk, NOC, or SOC role where I can contribute my technical and cybersecurity skills while continuing to grow.
Top Skills
Cloud Services » Azure » Security - Azure Active Directory
Experience: Less than 6 months
Software » Network Administration
Experience: 2 - 5 years
Software » Network Administration » Network Monitoring
Experience: 2 - 5 years
Other Skills
Professional Services » Management Services » Administrative Management
Experience: 5 - 10 years
Customer Support » Technical Support
Experience: 5 - 10 years
Office and Administration
Experience: 5 - 10 years
Office and Administration » Microsoft Word
Experience: 5 - 10 years
Marketing » CRM » Microsoft Dynamics 365
Experience: 5 - 10 years
Cloud Services » AWS » Storage - Elastic File System
Experience: 1 - 2 years
Cloud Services » Azure » Security - Microsoft Defender for Cloud
Experience: 5 - 10 years
Office and Administration » Microsoft 365
Experience: 5 - 10 years
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- bacoor, Cavite
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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