ECommerce VA – Product Lister & Graphic Designer | Shopify

Creating visually appealing designs that help products stand out and attract customers.

Data Entry Specialist (8+ Years Experience) I have over 8 years of experience in data entry, where I was responsible for accurately encoding, updating, and maintaining large volumes of information across spreadsheets, databases, and CRMs. I consistently delivered error-free outputs with quick turnaround times. I’m highly proficient in tools like Microsoft Excel, Google Sheets, and other data management platforms, with a strong focus on organization, consistency, and data accuracy.

Product Researcher & Lister (2 years total experience) I worked as a Product Researcher for a Shopify, Amazon, eBay stores. My main responsibilities included identifying trending and in-demand products, analyzing competitors, and sourcing profitable items to help grow the store’s inventory and sales. In addition, I also worked as a Product Lister, responsible for uploading products with optimized titles and descriptions, setting correct variants and pricing, and ensuring listings were accurate and SEO-friendly. I’m familiar with tools like Adobe Photoshop & Illustrator and Canva for product images.

Administrative Management (8+ Years Experience) Alongside data entry, I’ve also provided administrative support for over 8 years. My tasks included managing calendars, preparing reports, organizing files, scheduling meetings, handling emails, and supporting daily business operations. I’m experienced in using Google Workspace, Microsoft Office, and other virtual admin tools. I work well independently, stay organized, and can multitask efficiently in a remote setup.

Customer Support Management I have experience handling Customer Support Management, where I oversaw day-to-day support operations, ensured timely responses to customer inquiries, and maintained a high level of client satisfaction. My role involved managing support tickets, assisting with escalations, coordinating with different departments to resolve issues, and monitoring team performance. I’m skilled in using email, chat, and CRM tools, and I always aim to provide clear, empathetic, and solution-focused communication. I take pride in maintaining professionalism and building strong relationships with both customers and internal teams.

Human Resource Specialist – Recruitment & Onboarding Focus I also gained experience in the Human Resource field, primarily supporting recruitment and onboarding. I was involved in sourcing candidates, screening resumes, conducting initial interviews, and assisting with onboarding processes. I ensured all candidate information was handled professionally and that new hires had a smooth transition into their roles. My communication skills and organizational abilities helped me contribute effectively to HR operations.

Appointment Setter I worked as an Appointment Setter, responsible for reaching out to leads via phone, email, or chat to schedule meetings between potential clients and the sales or service team. My tasks included qualifying prospects, handling basic inquiries, updating CRM records, and ensuring all appointments were properly logged and confirmed. I maintained a friendly yet professional tone during conversations and focused on building rapport to increase booking success. I am confident in handling objections, following scripts, and using tools such as Google Calendar, CRM systems, and VOIP platforms to manage schedules effectively.

Lead Generation / Data Verifier – IT Company (6 Months Experience) I worked with a UK-based IT company as a Lead Generation Specialist and Data Verifier for 6 months. My main responsibilities included researching potential business leads, verifying contact and company information, and ensuring the accuracy of data entered into their internal lead management tool. I supported their sales team by identifying quality prospects and maintaining an organized, up-to-date lead database. This role required strong attention to detail, excellent research skills, and the ability to work independently while meeting deadlines

Operations Associate / Job Fulfillment Specialist As an Operations Associate / Job Fulfillment Specialist, I was responsible for coordinating and processing client orders from start to finish. My tasks included assigning service providers, tracking job progress, handling customer updates, and ensuring timely completion of tasks. I worked closely with both internal teams and external partners to ensure smooth operations and resolve any issues that could affect service delivery. This role required strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. I am experienced in using task management tools and communicating across departments to ensure high-quality service fulfillment.