Angelica

IT Operations and Technical Documentation Specialist

Verified

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Overview

Looking for full-time work (8 hours/day)

at $4.95/hour ($960.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

February 4th, 2026 (123 days ago)

Member Since

April 4th, 2023

Profile Description

ITIL Certified, Process Management Specialist, Support Specialist and Technical Documentation Expert
- 5+ years experience in Operations support and team lead
- 4+ years experience in Technical documentation
- 5+ years experience in Academe

Top Skills

Marketing » Content Creation » Research Writing

Experience: 5 - 10 years

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Operations/Production Support with ITIL Process Management and various Ticketing Tools

Customer Support » Technical Support

Experience: 5 - 10 years

Other Skills

Marketing » Content Creation » Case Studies Writing

Experience: 5 - 10 years

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Chat Support

Experience: 5 - 10 years

Marketing » Content Creation » Guide Writing

Experience: 5 - 10 years

Cloud Services » AWS » Database DocumentDB

Experience: 5 - 10 years

Basic Information

Age: 38

Gender: Female

Website: Sign Up with Pro Account to View

Address: San Pablo, Laguna

Tests Taken: IQ
Score: 103: DISC
Dominance: 27%
Influence: 11%
Steadiness: 41%
Compliance: 22%: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

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