I help businesses stay organized, efficient, and customer-focused by providing dependable operations, executive, and administrative support.
Over the past nine years, I've worked with business owners and teams across education, e-commerce, customer service, and commercial services. My experience includes operations coordination, executive support, scheduling, CRM management, customer success, recruiting support, and workflow improvement.
Throughout my career, I've coordinated more than 120 weekly schedules across 300 school locations, managed high-volume customer support while maintaining a 98% satisfaction rating, trained over 200 employees, and supported executives across multiple U.S. time zones.
I enjoy improving processes, building organized systems, and helping teams operate more efficiently. I'm always eager to learn new tools and contribute to businesses that value collaboration, accountability, and continuous improvement.
Core Areas of Expertise:
Operations Coordination
Executive Support
Project Coordination
Customer Success
Scheduling & Calendar Management
CRM Administration
Process Improvement
Team Coordination
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
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