Medical Services | Customer Support| Data Processing

Overview

Looking for part-time work (4 hours/day)

at $5.96/hour ($576.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (14 days ago)

Member Since

February 7th, 2023

Profile Description

I am a Registered Radiologic Technologist who has nearly 5 years of experience the Healthcare BPO industry. In my previous roles, I gained hands-on experience in clinical review, record management, provider liaison, reception, patient scheduling, and intake coordination. I recently worked as a Medical Information Specialist at a private company. In this capacity, I manage inbound calls from healthcare providers and patients, triage adverse events, and document product complaints in accordance with organizational, client, and regulatory guidelines. I also provide follow-up support when necessary, ensuring a seamless experience for all parties involved. I am proficient in the use of EMR tools such as Athena and EPIC, CRM platforms like Salesforce, and have extensive experience communicating with patients, medical professionals, case adjudicators, and insurance companies. My background has afforded me a well-rounded skill set, and I particularly excel in:
Prior-authorization clinical review 
Workers' Compensation Referrals
Effective communication with providers and patients
Maintaining patient confidentiality in accordance with HIPAA
Medical terminology
Insurance benefits and eligibility verification
Customer Support
Administrative Support