Virtual Healthcare Admin | Customer Support

Experienced Customer Support Specialist with 4+ years in healthcare and insurance services. Skilled in handling inquiries via phone, email, and chat, processing claims, issuing LOAs, and assisting clients with policy information. Detail-oriented, highly organized, and committed to delivering excellent customer service. Familiar with, Google Workspace, and Microsoft Office.

4+ years of expertise in administrative support, document management, and data entry. Proficient in Microsoft Office, including Word, Excel, and Outlook, for efficient record-keeping and reporting. Skilled in appointment scheduling, email management, and maintaining organized workflows. Highly detail-oriented, organized, and committed to ensuring smooth office operations.

Skilled in handling high-volume emails, organizing inboxes, responding to inquiries, and ensuring timely follow-ups. Detail-oriented, highly organized, and committed to maintaining efficient communication workflows for seamless office operations.

Skilled in managing high-volume emails, troubleshooting issues, and maintaining accurate records to enhance customer satisfaction. Detail-oriented and committed to delivering excellent service.

Skilled in managing records, organizing documents, and ensuring data integrity. Detail-oriented, highly organized, and committed to maintaining accuracy in all administrative tasks.