Nelsien
SEO & SMM (Intermediate) / Cold Caller / Appointment Setter / Supervisor
Verified
With Timeproof
Overview
Looking for any work (8 hours/day)
at $4.22/hour ($818.18/month)
Bachelors degree
Last Active
July 20th, 2026 (2 days ago)
Member Since
December 28th, 2022
Profile Description
I am a results-driven BPO professional with over a decade of experience in customer service, cold calling, and operations management. I bring 6+ years as a high-performing agent and 7 years leading teams, managing over 40 agents and 30+ client accounts across US and Australian markets.
With a strong background in B2C and B2B sales, debt collection, and client relations, I specialize in driving performance, improving processes, and delivering measurable results. I’m highly adaptable, detail-oriented, and proactive in identifying opportunities to streamline operations.
Tech-savvy and fluent in English communication, I’m experienced with a wide range of CRM, dialers, and digital tools including Zoho, GoHighLevel, SEMrush, and Zendesk.
Let’s work together to elevate your business results.
Top Skills
Other Skills
SEO
Experience: 2 - 5 years
I managed two SEO campaigns for 2 separate clients, where I oversaw a team of 38 agents. My responsibilities included developing campaign metrics, establishing procedures, and aligning processes with both company values and client expectations. I regularly delivered data consolidations, conducted business reviews, and led coaching sessions, training programs, call calibrations, and performance evaluations. These efforts were focused on mitigating risks, improving key performance indicators (KPIs), and ensuring overall campaign success.
Customer Support » Sales Support
Experience: Less than 6 months
Basic Information
- Age
- 37
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Iloilo, Iloilo
- Tests Taken
- IQ
- Score: 107
- DISC
- Dominance: 49%
- Influence: 19%
- Steadiness: 22%
- Compliance: 13%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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