I am an experienced Application Support Specialist and Technical Support & Onboarding Manager with a strong background in system integrations, customer support, and financial operations.
I specialize in supporting integrations between Procore and Autodesk with accounting platforms such as MYOB, Xero, and QuickBooks Online (QBO). I assist clients with setup, troubleshooting, and ensuring smooth data synchronization across systems.
I also provide technical support via Zoom, phone, and
Beyond technical support, I have a background in banking operations, specifically in collections and billing, where I developed strong attention to detail, problem-solving skills, and the ability to handle sensitive financial information.
I am reliable, detail-oriented, and committed to helping businesses streamline processes and deliver a great user experience.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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