Professional Virtual Assistant with over 10 years of combined experience in hospitality, customer service, sales, business operations, and virtual assistance. I have supported US-based cleaning companies, short-term rental businesses, healthcare providers, e-commerce businesses, and service-based companies by managing daily operations, customer communication, CRM systems, scheduling, and administrative tasks.
My experience ranges from sales and operations management to customer support, medical virtual assistance, social media management, Shopify administration, and business process coordination. I am highly adaptable, quick to learn new systems, and able to work independently with minimal supervision while maintaining excellent client relationships.
Known for being proactive, dependable, and detail-oriented, I take pride in helping businesses stay organized, improve customer satisfaction, streamline operations, and achieve long-term growth.
Relevant Experience
• Sales & Operations Virtual Assistant – US-based Cleaning Companies
• Virtual Assistant – Short-Term Rental & Property Management
• Medical Virtual Assistant | Patient Care Coordinator
• General Virtual Assistant & Administrative Support
• Shopify Virtual Assistant
• Social Media Manager & Content Creator
• Hospitality Operations & Housekeeping Supervisor (10+ Years)
• Customer Service & Sales Representative
Core Expertise
• Sales & Lead Management
• Business Operations & Administrative Support
• Customer Service & Client Success
• CRM Management & Automation
• Scheduling & Calendar Management
• Team Coordination & Workflow Management
• Property & Cleaning Operations
• Medical Administration & Patient Coordination
• Shopify Store Administration
•
• Data Entry & Documentation
• Social Media Management & Content Scheduling
Tools & Platforms
CRM & Operations: BookingKoala, ZenMaid, GoHighLevel (GHL)
Communication: OpenPhone, Quo, Gmail, WhatsApp, Slack, Microsoft Teams
Productivity: Google Workspace, Microsoft Office, Trello, Asana
E-commerce & Content: Shopify, Canva, CapCut
AI Tools: ChatGPT, Claude, Gemini
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 10+ years
Experience: Less than 6 months
Experience: 2 - 5 years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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