Results-driven and detail-oriented professional with over 6 years of experience in fraud prevention, chargeback investigation, claims, customer service, and subject matter expertise. Proven track record of protecting businesses from financial losses while ensuring compliance with card network regulations and delivering exceptional customer support.
Experience: 5 - 10 years
Experience: 5 - 10 years
I handle back-end processing of chargebacks and fraud disputes for global merchants using platforms like Shopify, PayPal, Stripe, and Adyen. This involves in-depth transaction review, data analysis, and compliance with card network regulations—all core functions of back office support.
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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