Shopify VA | General VA | STR & Airbnb Support | E-Commerce & Admin

Experienced in supporting eCommerce businesses on Shopify. Well-versed in day-to-day store operations, including order management, product listing optimization, inventory monitoring, and administrative tasks. Competent with Shopify back-end management. Detail-oriented and committed to helping online stores maintain efficient operations and drive customer satisfaction.

Reliable and proactive in providing administrative support to busy business owners, e-commerce brands, and teams. Proficient in calendar management, email correspondence (Inbox Zero), data entry, internet research, file organization, and document preparation. Adept at using modern remote tools to coordinate tasks efficiently, allowing entrepreneurs to focus on scaling their business.

Experienced in designing clean, eye-catching social media graphics and promotional layouts using Canva. I can help create high-quality post images, product highlights, and engaging content tailored for Facebook and Instagram to boost brand visibility. I am skilled at turning simple ideas or product details into visually appealing marketing assets that align with your business aesthetic.

Experienced in providing real-time, professional live chat support for e-commerce stores and businesses. Skilled in answering customer inquiries promptly, handling order tracking requests, managing returns/refunds, and resolving complaints with a friendly and helpful tone. Proficient in maintaining fast response times to help increase store conversion rates and customer satisfaction.

Detail-oriented in managing data entry tasks with high accuracy and speed. Experienced in updating product details, inventory tracking sheets, customer logs, and spreadsheets using Google Sheets or Microsoft Excel. Committed to ensuring all data is organized, error-free, and kept up to date for smooth day-to-day business operations.

Experienced in researching, identifying, and compiling targeted lead lists based on specific business criteria. Skilled in utilizing online search tools, social platforms, and directories to gather accurate contact information (names, emails, websites, social profiles). Organizes lead data into clean spreadsheets to support active marketing and outreach campaigns.

Proficient in using Canva to create professional, visually engaging layouts and marketing materials. Experienced in designing eye-catching social media posts, promotional banners, product highlight templates, and certificates. Skilled at maintaining consistent brand aesthetics across various digital platforms to support marketing efforts.

Well-versed in utilizing the full suite of Google Workspace tools (Gmail, Google Drive, Docs, Sheets, Calendar, and Forms) for efficient remote team collaboration. Experienced in organizing cloud storage systems, creating automated intake forms, maintaining tracking spreadsheets, and keeping operational workflows highly structured.

Skilled in conducting thorough and structured internet research to support business decisions. Experienced in product sourcing, competitor analysis, market trends, and gathering data for e-commerce stores. Capable of locating accurate information online, verifying sources, and organizing findings into clear, easy-to-read documents or spreadsheets for business owners.