Operations • Procurement • Inventory • Sourcing • Technical VA
ERP Systems |
Hi! I’m Ann — an Operations & Administrative Professional with 2+ years of experience as a Mechanical Engineer, now specializing in ERP-driven procurement, inventory management, and sourcing support in the virtual workspace.
I combine engineering precision + structured systems thinking to help businesses streamline operations, maintain accurate data, and improve workflow efficiency.
-- Core Expertise --
• Inventory Management & Control – tracking spare parts, consumables, equipment, and stock movement
• Procurement & Sourcing – supplier research, RFQs, PO tracking, vendor coordination
• ERP & Systems Management – data entry, updates, reporting, and process alignment
• Workflow Optimization – building organized systems in
• Data Accuracy & Reporting – Excel, Google Sheets, dashboards, and records management
• Technical & Admin Support – scheduling,
• Cross-functional Coordination – working with logistics, suppliers, maintenance, and operations teams
-- Industry Experience --
I’ve supported operations across:
• Manufacturing & Production
• Logistics & Equipment Maintenance
• Government Engineering Office (Procurement & Inventory)
• Insurance Administration (Policies & Claims Support)
This background allows me to connect procurement, sourcing, inventory, and operations into one efficient system—not just perform isolated tasks.
-- Tools & Platforms --
• Primary Tool:
• ERP & Systems: SAP-style ERP, SafetyCulture, QuickBooks (training), HubSpot, Zoho
• Admin Tools: Google Workspace, MS Office (Advanced Excel)
• Project Tools: Slack, Notion, Trello
-- How I Support Your Business --
I help businesses manage procurement, streamline sourcing, track inventory, and organize operations using ERP systems and
From supplier coordination to system setup and data accuracy, I ensure your operations run efficiently, transparently, and with fewer errors—so you can focus on scaling your business.
Experience: 1 - 2 years
I have strong experience in inventory control, ensuring accurate tracking, documentation, and issuance of materials such as spare parts, fuel, oils, and equipment. I efficiently monitor stock levels, validate requests, record movement, and organize data using Excel-based systems to maintain clear and reliable records. With a keen eye for accuracy and strong coordination with maintenance and operations teams, I consistently support smooth workflow and prevent supply shortages or discrepancies.
Experience: Less than 6 months
I use Excel and Google Sheets to organize data, track inventory, compare supplier quotations, and maintain accurate records. I’m comfortable creating structured trackers, using basic formulas, and managing data for reporting and operational monitoring.
Experience: 1 - 2 years
Experienced in procurement support including supplier sourcing, preparing PO, sending RFQs, comparing quotations, and tracking purchase orders. I also maintain organized procurement records and coordinate with suppliers to ensure timely delivery.
Experience: 6 months - 1 year
Assisted clients with inquiries regarding their vehicle insurance policies, coverage details, and renewal processes. Supported customers in filing and processing insurance claims, guiding them through required documents, timelines, and claim status updates. Handled daily customer communication through calls, emails, and messages, ensuring prompt and clear responses. Maintained and updated client records in the insurance system to ensure accuracy and proper documentation. Coordinated with insurance agents and adjusters for policy changes, claims follow-ups, and customer concerns. Verified client information, policy details, and claim requirements to support fast and accurate processing. Ensured a professional and positive customer experience by providing clear explanations and solutions to client concerns.
Experience: Less than 6 months
I have a strong background in data entry, consistently handling large volumes of information with accuracy and organization. I maintain detailed records, process purchase orders, update inventory logs, and track expenses using Excel and other digital tools. With high attention to detail and reliability, I ensure data is consistently accurate, up-to-date, and aligned with team requirements.
Experience: Less than 6 months
I efficiently handle email correspondence by organizing incoming messages, prioritizing urgent requests, and ensuring timely responses. I maintain structured folders, track pending communications, and coordinate with internal and external contacts professionally. Whether handling inquiries, forwarding documents, or following up on requests, I ensure all communications are clear, accurate, and well-documented.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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