Overview
Looking for full-time work (8 hours/day)
at $5.01/hour ($960.00/month)
Bachelor's degree
Last Active
June 22nd, 2026 (8 days ago)
Member Since
February 10th, 2022
Profile Description
Monitor Agents performance on the floor (according to productivity, competence, quality standards and targets). Working with the agents to achieve development objectives and performance targets.
• Support the Team Manager, Training and Quality Manager in providing leadership, guidance and support to the Agents to ensure the creation of a positive (productive) work atmosphere and team spirit. Address agent needs and concerns, performance and motivation issues and conflicts.
• Maintain a high level of proficiency with regard to client’s services, policies and site. Ensure timely, accurate and consistent delivery of updates to the agents. Disseminate client-specific information. Provide clarifications and guidelines to enhance agents understanding and competence relative to client-specific information and handling different customer transactions.
Top Skills
Other Skills
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- DISC
- Dominance:
- Influence: 0
- Steadiness: 0
- Compliance: 0
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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