I am a resourceful Administrative and Support Professional with 11+ years of experience in circulation, merchandising, client coordination, and administrative operations. Skilled in managing accounts, handling data entry, preparing reports, and editing documents, I bring a proven ability to streamline workflows and maintain accuracy in fast-paced environments.
I have hands-on experience with lead generation and prospect research, including using LinkedIn for outreach and Lazada Seller Center for order management. I am proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and Google Workspace, with growing knowledge of CRM tools like HubSpot and basic exposure to Shopify.
My skill set also includes Canva for creating visuals, and basic video editing using WeVideo and CapCut. I am confident in handling inbound/outbound communication through phone, Gmail, and Outlook, as well as proofreading and customizing proposals.
Known for being detail-oriented, organized, and adaptable, I am eager to contribute my skills in administrative assistance, customer service, or lead generation roles while continuing to expand my expertise in CRM and digital tools.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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