Joshua

Inside Sales & Customer Support Specialist | CRM + Workflow Automation (GoHighLe

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $9.42/hour ($1,818.18/month)

Bachelors degree

Last Active

July 3rd, 2026 (today)

Member Since

February 21st, 2015

Profile Description

Most teams need someone who can sell and someone who can fix the busywork behind the selling. I do both.

11+ years in inside sales, customer support, and order management, now automation-enabled. I'm proficient in n8n and GoHighLevel, and I build workflows for follow-ups, lead routing, and data hygiene so selling and solving get the time, not the admin.

On the proof side: supporting the Dell account at Stream Global Services, I ran hybrid tech support and upselling and closed 82% of those offers, ranked #2 on the floor. At a Canadian recycling depot, I climbed from customer service rep to manager, working alongside the owner to open new revenue streams and optimize operations until a small-scale site earned high-volume status.

What I bring:
- Inside sales, sales support, quotation and order management
- Customer service across phone, email, and chat (escalations, returns, refunds)
- CRM and business systems: GoHighLevel, Pipedrive
- Workflow automation: n8n, GoHighLevel
- Product data, listing management, cross-department coordination

BBA in Management Information Systems, BS in Psychology. Systems thinking and people sense in one operator. Fully remote-ready, available mid-shift / CET.

Open to inside sales, customer success, and sales-support roles where automation fluency is an edge, not an afterthought. Message me.