Virtual Assistant | Short-Term Rental Property Manager (Airbnb, VRBO,
I’m a Virtual Assistant and Property Management professional with hands-on experience supporting short-term rental and vacation rental portfolios across Airbnb, VRBO, and
Previously, I worked as a full-time Airbnb Customer Service Agent, where I handled guest support, claims, and service disputes, giving me deep knowledge of Airbnb policies, workflows, and platform standards. This experience allows me to resolve guest issues efficiently while protecting both guest satisfaction and property owner interests.
Across my previous roles, I’ve supported 1,000+ bookings, coordinated cleaners, maintenance teams, and vendors, and managed high-volume inboxes while maintaining fast response times and consistent brand voice. I’ve also created and followed standard operating procedures (SOPs) for guest communication, check-ins, turnovers, and issue escalation to ensure smooth daily operations during peak seasons and high-occupancy periods.
Experience: 2 - 5 years
Experienced Short-Term Rental (STR) Virtual Assistant with over 5 years of remote experience managing Airbnb, VRBO, and Booking.com properties.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
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