Virtual Assistant | Customer Experience & Technical Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $4.20/hour ($800.00/month)

Bachelors degree

Last Active

June 5th, 2026 (8 days ago)

Member Since

June 1st, 2021

Profile Description

• Strengthened developmental methodologies introducing a code quality document.
• Maintained existing applications and designed and delivered new applications.
• Evaluated multiple software solutions during early software architecture plotting and system migration planning stage.
• Involve in data analysis and sanitation.
• Create and modify reports using excel and VB6 with database connected in MS SQL.
• Create and alter scripts in stored procedure, views and function from database.
• Train new user and explain the protocols clearly and efficiently.
• Built tested and Deployed Scalable, highly available and modular software.
• Monitors supplies need for upgrades and maintenance of the system
• Troubleshoots error in both software and hardware in the system.
• Provide thorough support and problem resolution for customers.
• Maintain composure and patience in face of difficult customer situations.
• Build and maintain successful relationship with service providers, dealers and consumers.
• Conduct user training to the client for Android System (Meter Reading System)
• Conduct user training to the client for System Software (Utility Billing Management System)                                                                                                           • Answered customer questions and resolved service issues in a timely manner.   • Great experience in Telco account for Billing and Sales account.