Jenine

Customer Support | HelpScout, Stripe & Subscriptions

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Overview

Looking for full-time work (8 hours/day)

at $5.94/hour ($1,136.00/month)

High school diploma

Last Active

February 6th, 2026 (126 days ago)

Member Since

May 27th, 2021

Profile Description

I help businesses keep their customers taken care of and their day-to-day tasks running smoothly.
If you need someone who can handle email or chat support, respond clearly and professionally, and take ownership of billing, subscription, or account-related concerns, I can step in and manage that for you. I’m comfortable explaining charges, processing cancellations or refunds, and following through until issues are fully resolved.
I also support teams with data entry and admin tasks: organizing information, updating records, managing inboxes, and handling repetitive work with accuracy and consistency. I pay attention to details so things don’t slip through the cracks.
I’ve worked with tools like HelpScout, Zendesk, and Stripe, and I’m used to following processes, documenting work, and communicating clearly with both customers and internal teams.
My goal is simple: take tasks off your plate, reduce back-and-forth, and make sure your customers and systems are in good hands.