Katrina
Client Success Manager | Account Management | Operations & Program Management
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $9.98/hour ($1,920.00/month)
Bachelors degree
Last Active
June 18th, 2026 (8 days ago)
Member Since
May 24th, 2021
Profile Description
I’m a Client Success and Operations professional with 11+ years of experience supporting healthcare programs, remote teams, and U.S.-based clients.
Throughout my career, I’ve worked across client success, program management, operations, logistics, and executive support roles. Most recently, I managed multiple healthcare staffing programs as a Client Success Manager, serving as the primary point of contact for clients while partnering with recruiting and operations teams to improve service delivery and client satisfaction.
I enjoy building strong client relationships, solving operational challenges, and creating structure in fast-paced environments. My experience includes stakeholder management, escalation resolution, reporting, process improvement, project coordination, and cross-functional collaboration.
Areas of expertise:
• Client Success & Account Management
• Operations & Program Management
• Healthcare Staffing
• Project Coordination
• Process Improvement
• Stakeholder Management
• Executive Support
• Remote Team Collaboration
I'm currently open to remote opportunities in Client Success, Account Management, Operations, Program Management, and Project Coordination.
Top Skills
Project Management
Experience: 10+ years
Office and Administration » Account Management
Experience: 10+ years
Office and Administration » Client Relationship Management
Experience: 10+ years
Other Skills
Advertising » Performance Tracking
Experience: 10+ years
Office and Administration » Organization
Experience: 10+ years
Project Management » Process Improvement
Experience: 10+ years
Customer Support » Customer Relationship Management
Experience: 10+ years
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mandaluyong, Metro Manila
- Tests Taken
- DISC
- Dominance: 47
- Influence: 31
- Steadiness: 11
- Compliance: 11
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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