Experienced Chat Support, Sales, and Social Media Specialist | Lead Generation & CRM Proficiency
Results-driven professional with 8+ years of experience in customer service, sales, team leadership, and social media management. I have a proven track record in cold calling, lead generation, CRM management, and customer support across various industries, including real estate, cleaning services, and BPO.
? Cold Calling & Sales Prospecting – Skilled in pre-qualifying leads and connecting sellers to acquisition teams.
? Customer Service & Team Management – Experienced in handling voice, chat, and back-office tasks while leading teams to meet performance targets.
? Social Media & Admin Support – Managed content, engagement, and hiring processes for service-based businesses.
? Technical Assistance & Troubleshooting – Adept at resolving customer inquiries, cancellations, and service issues across multiple platforms.
I am detail-oriented, adaptable, and always focused on delivering top-notch service and results-driven strategies. Let’s connect and discuss how I can help grow your business!
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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