PENELOPE

Experienced Chat Support, CSR, TSR, Sales, and Social Media

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

March 18th, 2025 (3 days ago)

Member Since

May 17th, 2021

Profile Description

Experienced Chat Support, Sales, and Social Media Specialist | Lead Generation & CRM Proficiency
Results-driven professional with 8+ years of experience in customer service, sales, team leadership, and social media management. I have a proven track record in cold calling, lead generation, CRM management, and customer support across various industries, including real estate, cleaning services, and BPO.
? Cold Calling & Sales Prospecting – Skilled in pre-qualifying leads and connecting sellers to acquisition teams.

? Customer Service & Team Management – Experienced in handling voice, chat, and back-office tasks while leading teams to meet performance targets.

? Social Media & Admin Support – Managed content, engagement, and hiring processes for service-based businesses.

? Technical Assistance & Troubleshooting – Adept at resolving customer inquiries, cancellations, and service issues across multiple platforms.
I am detail-oriented, adaptable, and always focused on delivering top-notch service and results-driven strategies. Let’s connect and discuss how I can help grow your business!

Top Skills

Marketing » Social Media Management » Facebook marketing

Marketing » Social Media Management » Instagram marketing

Office and Administration » Microsoft Excel

Other Skills

E-Commerce » Inventory Management » Quality Control

Human Resources

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Real Estate » Appointment Setting

Office and Administration » Transcription

Marketing » Direct Mail Marketing

Marketing » Mobile Marketing

Marketing » Youtube Marketing

Marketing » LinkedIn Marketing

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
32
Gender
Female
Website
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Address
Caloocan city
Tests Taken
DISC
Dominance: 39%
Influence: 10%
Steadiness: 27%
Compliance: 24%
English
C2(Advanced/Mastery)
Government ID
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Davonna Willis

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