E-commerce Operations & Fulfillment Lead with 7+ years of experience. Proven track record of managing high-volume fulfillment (1,000+ orders/day) across Shopify, TikTok Shop, and Amazon MCF. Expert in 3PL coordination, inventory auditing, and using Excel (Pivot/VLOOKUP) to eliminate shipping bottlenecks and maintain 100% order accuracy.
Experience: 5 - 10 years
Expertly managed end-to-end operations for 10+ brands, consistently maintaining a fulfillment volume of over 1,000 orders per day.
Experience: 5 - 10 years
Managed multi-channel order fulfillment via ShipStation, centralizing orders from Shopify, Amazon, and TikTok to ensure 100% on-time dispatch.
Experience: 5 - 10 years
Experience: 2 - 5 years
3+ years of high-volume Customer Email Support, maintaining a sub-2-hour response time and resolving 100+ tickets daily without sacrificing quality or brand voice.
Experience: 5 - 10 years
I use VLOOKUP to audit tracking numbers between ShipStation and Shopify, ensuring every customer gets their shipping confirmation. I utilize Pivot Tables to generate weekly reports for 10+ brands, identifying which products are top-sellers and which carriers are the most cost-effective.
Experience: 5 - 10 years
I use VLOOKUP to audit tracking numbers between ShipStation and Shopify, ensuring every customer gets their shipping confirmation. I utilize Pivot Tables to generate weekly reports for 10+ brands, identifying which products are top-sellers and which carriers are the most cost-effective.
Experience: 2 - 5 years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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