I specialize in mortgage support and administrative assistance, with hands-on experience in loan processing, LOS management, and lender portals. I have handled tasks such as setting up and importing loan files, performing product and pricing, managing fees and key dates, and sending initial disclosures while ensuring accuracy and compliance.
I also have experience in inbound and outbound cold calling, handling customer inquiries, following up with leads, and maintaining clear and professional communication. This has strengthened my ability to build rapport, handle objections, and support sales efforts effectively.
In addition, I bring a strong background in customer service and administrative support, including
I am committed to delivering reliable, efficient, and high-quality support to help streamline operations and grow your business.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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