I am a licensed BS Physical Therapist, who has more than 14 years of experience in medical transcription with legal, medical-legal, and general transcription background. I am currently employed as a quality assurance representative for almost 6 years, and have recently transitioned to a home-based setting. With my current setup, I have added know-how in e-commerce using Zendesk and Shopify. I also have experience in the food delivery sector.
As you can tell from my education and work experience, I can transition quite easily from one expertise to the next. My excellent grasp of the English language, both verbally and in written form, make me an easy-to-work-with employee and teammate.
I work well within a team setup, but can function effectively with little supervision because I am hardworking and focused at whatever task I am given.
I have listed some of the skills that I have attained throughout my lengthy work history:
-e-commerce expertise as a chat support representative.
-expertise in Zendesk for chat and ticketing service.
-Shopify use for customer and product detail check.
-Familiarity in Okta as a tool for online companies.
- Proficiency and above-industry standard knowledge and skills in medical transcription.
- Excellent hearing acuity with a wide vocabulary.
- Well-versed in MS Word for creation of reports and letters.
- Strong background in Excel for data mining and creation of business reports.
- Strong background in Sharepoint for data mining and consolidation of data.
I would like to be part of a stable work environment that can take advantage of my skills and knowledge.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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