Ridz-fatha

Senior EA VA| HR & Client Success| Operations Manager

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Overview

Looking for full-time work (8 hours/day)

at $16.62/hour ($3,200.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

June 5th, 2026 (6 days ago)

Member Since

December 11th, 2020

Profile Description

Senior Executive Assistant | Operations & HR Strategist | Global Talent
CV:  ----------

LeaderAccomplished and results-driven Senior Executive Assistant and Operations Leader with 10+ years of experience supporting CEOs and C-suite executives across global organizations. Proven expertise in executive support, strategic calendar management, board-level communications, operational planning, and high-stakes project coordination. A trusted advisor to leadership teams, I have successfully led global talent acquisition initiatives, including diversity, equity, and minority hiring programs, recruiting and onboarding 500+ virtual assistants with a 95% client satisfaction rate. Recognized for building inclusive and high-performing teams, I excel in workforce planning, HR strategy,management, and leadership coaching to drive operational efficiency and scalability. I have delivered measurable business results by streamlining recruitment pipelines, leveraging automation tools, and implementing process improvements that reduced time-to-hire by 30%. With a strong background in client success strategy, business development, and cross-functional collaboration, I have increased client retention by 40% and supported sustainable revenue growth across multiple industries, including Fintech, IT, Outsourcing, Healthcare, Manufacturing, Fitness, and E-commerce.

Highly proficient in CRM and project management platforms (HubSpot, Salesforce, ---------- , ClickUp) and HR technologies (LinkedIn Recruiter, BambooHR, Jobvite), I bring advanced data analytics and reporting skills using Excel, Power BI, and Google Analytics to enable data-driven decision-making. Committed to excellence, integrity, and fostering inclusive workplaces, I thrive in dynamic environments where strategic leadership, operational efficiency, and global talent initiatives are critical to business success. CV:  ----------

Top Skills

Experience: 5 - 10 years

Recruited and onboarded 500+ VAs globally with a 95%+ client satisfaction rate and reduced hiring time by 30%.Developed retention programs and enhanced client experience, resulting in a 40% increase in repeat contracts.

Experience: 5 - 10 years

Experienced in workforce planning, process optimization, and cross-functional leadership across HR, sales, and client success teams.

10+ years of high-level support to CEOs and C-suite executives, including calendar management, travel coordination, and strategic planning.

Other Skills

Experience: 5 - 10 years

Generated 15% YoY revenue growth by leading sales pipelines and strategic client engagement.Advanced expertise in CRM systems (HubSpot, Salesforce, Zoho) for sales tracking and performance metrics.

Developed and executed marketing campaigns and content strategies to enhance brand visibility. Led initiatives to modernize operations, supporting rapid business scaling.

Increased repeat business by 40% through client success initiatives and relationship-building strategies.Achieved 15% YoY revenue growth through lead generation, proposal drafting, and closing B2B deals.

Experience: 10+ years

10+ years of direct support to CEOs and C-suite executives, with proven expertise in strategic calendar management, board-level communication, executive reporting, and operational planning. Skilled at coordinating high-stakes meetings, preparing board presentations, managing confidential projects, and ensuring seamless executive workflows across global teams.

Experience: 5 - 10 years

Experienced with budgeting, financial tools, and vendor negotiations to optimize costs.Delivered executive reports using Excel, Power BI, and Google Analytics for data-driven decision-making.

10+ years of direct support to CEOs and C-suite executives, with proven expertise in strategic calendar management, board-level communication, executive reporting, and operational planning. Skilled at coordinating high-stakes meetings, preparing board presentations, managing confidential projects, and ensuring seamless executive workflows across global teams.

Basic Information

Age
28
Gender
Female
Website
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Address
Zamboanga city, Zamboanga
Tests Taken
None
Government ID
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