Senior Executive Assistant | Operations & HR Strategist | Global Talent
CV:
LeaderAccomplished and results-driven Senior Executive Assistant and Operations Leader with 10+ years of experience supporting CEOs and C-suite executives across global organizations. Proven expertise in executive support, strategic calendar management, board-level communications, operational planning, and high-stakes project coordination. A trusted advisor to leadership teams, I have successfully led global talent acquisition initiatives, including diversity, equity, and minority hiring programs, recruiting and onboarding 500+ virtual assistants with a 95% client satisfaction rate. Recognized for building inclusive and high-performing teams, I excel in workforce planning, HR strategy,management, and leadership coaching to drive operational efficiency and scalability. I have delivered measurable business results by streamlining recruitment pipelines, leveraging automation tools, and implementing process improvements that reduced time-to-hire by 30%. With a strong background in client success strategy, business development, and cross-functional collaboration, I have increased client retention by 40% and supported sustainable revenue growth across multiple industries, including Fintech, IT, Outsourcing, Healthcare, Manufacturing, Fitness, and E-commerce.
Highly proficient in CRM and project management platforms (HubSpot, Salesforce,
Experience: 5 - 10 years
Recruited and onboarded 500+ VAs globally with a 95%+ client satisfaction rate and reduced hiring time by 30%.Developed retention programs and enhanced client experience, resulting in a 40% increase in repeat contracts.
Experience: 5 - 10 years
Experienced in workforce planning, process optimization, and cross-functional leadership across HR, sales, and client success teams.
Experience: 10+ years
10+ years of high-level support to CEOs and C-suite executives, including calendar management, travel coordination, and strategic planning.
Experience: 5 - 10 years
Generated 15% YoY revenue growth by leading sales pipelines and strategic client engagement.Advanced expertise in CRM systems (HubSpot, Salesforce, Zoho) for sales tracking and performance metrics.
Experience: 5 - 10 years
Developed and executed marketing campaigns and content strategies to enhance brand visibility. Led initiatives to modernize operations, supporting rapid business scaling.
Experience: 5 - 10 years
Increased repeat business by 40% through client success initiatives and relationship-building strategies.Achieved 15% YoY revenue growth through lead generation, proposal drafting, and closing B2B deals.
Experience: 10+ years
10+ years of direct support to CEOs and C-suite executives, with proven expertise in strategic calendar management, board-level communication, executive reporting, and operational planning. Skilled at coordinating high-stakes meetings, preparing board presentations, managing confidential projects, and ensuring seamless executive workflows across global teams.
Experience: 5 - 10 years
Experienced with budgeting, financial tools, and vendor negotiations to optimize costs.Delivered executive reports using Excel, Power BI, and Google Analytics for data-driven decision-making.
Experience: 10+ years
10+ years of direct support to CEOs and C-suite executives, with proven expertise in strategic calendar management, board-level communication, executive reporting, and operational planning. Skilled at coordinating high-stakes meetings, preparing board presentations, managing confidential projects, and ensuring seamless executive workflows across global teams.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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