Online Business Manager | Business Analyst Consultant | Power BI & Data Analytic

7+ years using Advanced Excel including Power Query, Pivot Tables, and complex formulas for data cleaning, reporting, and business analysis across eCommerce and IT environments.

7+ years gathering requirements, mapping processes, and delivering actionable insights to stakeholders. Experienced in translating complex business needs into clear documentation and reports.

7+ years analyzing large datasets using statistical techniques to identify trends, risks, and opportunities. Delivered recurring and ad hoc reports supporting strategic and operational decisions.

3+ years leading a team of analysts — handling goal setting, performance monitoring, coaching, and day-to-day operations. Primary point of contact between the team and senior stakeholders.

3+ years writing SQL queries for data extraction, validation, and reporting. Used extensively to pull and clean datasets from multiple sources to support analytics and BI workflows.

3+ years designing and maintaining Power BI dashboards for leadership and operations teams. Built 3PL performance, refund, redelivery, and individual performance dashboards used in daily decision-making.

3+ years leading a team of analysts — handling goal setting, performance monitoring, coaching, and day-to-day operations. Primary point of contact between the team and senior stakeholders.

2+ years coordinating analytics and reporting projects end-to-end - from scoping and planning to delivery. Consistently meets deadlines while managing multiple workstreams simultaneously.

1-2 years building basic business applications using Microsoft PowerApps to support workflow automation and internal process improvements.

1-2 years automating reporting pipelines and business workflows using Power Automate. Significantly reduced manual reporting time and improved data accuracy across operations.