Dulce

Expert Virtual Assistant| SEO Specialist

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelor of Science in Information Technology

Last Active

April 3rd, 2025 (3 days ago)

Member Since

January 26th, 2020

Profile Description

I am an experienced virtual assistant, expert customer service, and IT professional seeking a full-time position where I can contribute my knowledge and skills for the continuous growth and improvement of your business or organization. Being a graduate of Information Technology and having the experience in BPO industry, I am a very versatile and hardworking individual who has gained extensive knowledge in troubleshooting, installations, and maintenance for a variety of desktop operations, hardware, and software. I am also skilled and experienced in assessing issues and determining suitable solutions with customers and during my stay in the BPO industry, I made sure I delivered the clients the best customer experience that they deserve. I am a self-motivated and result-driven individual who can work under pressure and with minimal supervision. I am also good at multitasking and am a fast learner. I always have the eagerness to learn and work hard for the benefit of the one I am working for. My home office is fully equipped with the standard office equipment needed to execute the administrative tasks. As a detail-oriented and organized professional, I take pride in completing assignments on time and with accuracy.

Skills Summary:
??????????Administrative Assistance
??????????Technical Support
?????Customer Service
? ????Phone, Email Chat Support
?????Social Media Manager
?????Data Entry
?????File Management
?????Lead Generation
??Graphic Designing
?????Web Research
???40 WPM with 99?curacy

Application and Tools:
- Microsoft Office
- Canva
- Adobe Photoshop
- Asana
- Trello
- Slack
- Hootsuite
-Google Tools and Applications
- Microsoft Visual Studio
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-Omega indexer
-SEO YACSS

Top Skills

SEO

Experience: 6 months - 1 year

I worked as an SEO Link builder for a gutter cleaning company that is based in Arizona USA. In my experience, I handled various tasks including creating accounts across multiple blog sites, websites, and Web 2.0 platforms for guest posting and local citation posting. I excel at using SEO YACCS to create and upload websites, to boost domain authority and rankings. I also use OmegaIndexer for submission of multiple links & backlinks, and Citationvault.com for creation & storage of multiple links & citations. I handled Quora and Reddit accounts, crafted Quora articles, & managed WordPress blog post posting.

Office and Administration » Data Entry

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

I've worked in the BPO industry before where I mostly deal with english-speaking clients. I've also worked with English-speaking clients when I got into freelancing as a Virtual Assistant.