Virtual Assistant/ Appointment Setter/ Administrative Manager

Experienced in managing GoHighLevel operations including suite check-ins, funnel creation, and workflow automation. I build landing pages, set up forms and triggers, create email/SMS follow-up sequences, manage pipelines, and organize CRM data. I also monitor automations, troubleshoot issues, and ensure all processes run smoothly and efficiently.

Experienced in supporting healthcare operations with a focus on superbills, medical records (MR), claim forms, and IDR collections. I manage documentation, verify claim details, track submission status, and coordinate with teams to ensure accurate and timely processing. Skilled in maintaining organized records, monitoring workflows, and following up on pending claims to support smooth departmental operations.

Work as a customer service representative on a credit card company in United State for two years. Able to handle credit Aquisition, Front lines or general credit card questions, credit granting and technical support.

Experienced in managing and organizing workflows using Monday.com boards. I create and customize boards, set up automations, track tasks and deadlines, assign team responsibilities, and monitor project progress. I ensure workflows are structured, updated, and aligned with team goals to maintain efficiency and accountability.