General VA | Tier 2 Technical Support

Overview

Looking for full-time work (8 hours/day)

at $4.13/hour ($800.00/month)

Bachelors degree

Last Active

May 28th, 2026 (9 days ago)

Member Since

September 7th, 2019

Profile Description

Hi! I’m Chenee — a tech-savvy problem solver who loves keeping things organized and running smoothly. I’ve worn a lot of hats over the years: from helping customers as a tech support engineer, coordinating projects behind the scenes, managing service requests as a dispatcher, to creating fun and engaging content as a social media manager. I enjoy jumping into different challenges, finding solutions, and making life a little easier for the teams I work with. I’m reliable, detail-oriented, and always ready to roll up my sleeves to get things done — with a smile!

Tools & Technologies I’ve Worked With:
• Ticketing & Documentation: HaloPSA, Zoho, ITGlue
• Project Management: Basecamp, ClickUp
• Cybersecurity: NinjaRMM, SaaS Alerts, Huntress, Bitdefender, SentinelOne
• Email Security: Avanan (anti-spam & phishing protection)
• Communication: Slack, Zoom, Microsoft Teams, Dialpad, RingCentral
• Admin Tools: Microsoft 365 Admin Center, Azure, Intune, Entra ID
• Domain & DNS: Cloudflare, GoDaddy, Namecheap, InMotion
• Web & Network: WordPress, ControlOne, Nomadix, Meraki, Ruckus, UniFi, HP switches & APs
• Remote Tools: Zoho, Screenconnect, Teamviewer
• Peripherals: Computer & printer troubleshooting
• Editing & Design: Photoshop, Canva, CapCut, Adobe Premiere, Adobe InDesign  

 If you’re looking for someone reliable, resourceful, and detail-oriented who can juggle tasks and solve problems, I’d love to help.

Let’s Get Started! Ready to take your project to the next level? Reach out and let’s turn your goals into reality.