Mariecris
Customer Service Representative|E-commerce VA| Insurance VA | Back Office Supp
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.16/hour ($800.00/month)
Associates degree
Last Active
June 29th, 2026 (today)
Member Since
July 31st, 2019
Profile Description
I am a highly accomplished Customer Service Representative with 9 years of experience in e-commerce, omnichannel support, and back-office operations. Skilled in handling high-volume inquiries via
Proficient in tools such as Zendesk, Freshdesk, Gorgias, Salesforce, Shopify, ClickUp, and Google Workspace, I bring efficiency, accuracy, and strong problem-solving skills to every task. My expertise in workflow management and customer care consistently drives customer loyalty and operational excellence.
Top Skills
Customer Support » Email Support
Experience: Less than 6 months
Customer Support » Ecommerce
Experience: 2 - 5 years
For the past two years, I've been serving as a Customer Service Associate at an e-commerce enabler company. My primary responsibility revolves around responding to customer inquiries and generating tickets based on chat interactions. This includes engaging with social media comments and promptly replying to customer emails. I diligently ensure that all queries are addressed comprehensively, striving to deliver top-notch customer service at every interaction.
Customer Support » Back Office Support
Experience: 2 - 5 years
Other Skills
Office and Administration » Google Suite
Experience: 2 - 5 years
Office and Administration » Administrative Support
Experience: 1 - 2 years
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Gapan, Nueva Ecija
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 33
- Influence: 30
- Steadiness: 23
- Compliance: 14
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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