Hi, I’m Diane. I am a results-driven Inside Sales Agent (ISA) and Virtual Assistant with over 4 years of hands-on experience in cold calling, lead management, and appointment setting across fast-paced industries.
I don't just do basic administrative work—I specialize in opening doors and keeping pipelines moving. Whether it's digging into distressed real estate lists to find motivated sellers or dialing inbound leads for solar and insurance campaigns, my focus is always on booking qualified appointments and protecting your calendar.
With a professional background that includes mortgage and lending knowledge, I understand the actual lifecycle of a property transaction. I can work independently, handle heavy rejection with a positive attitude, and keep your CRM perfectly organized.
Core Specializations:
Real Estate Investing (REI) Specialist: Expert at skip-tracing and cold calling targeted, high-intent lists including Pre-Foreclosures, Probate, Tax Delinquencies, Absentee Owners, and Vacant Land.
High-Ticket B2C Appointment Setting: Proven track record of high-volume dialing and objection handling for Solar, Life Insurance, and Gym Enrollment campaigns.
Lead Nurturing & Speed-to-Lead: Instantly calling new inbound leads and running manual/automated SMS and
Database Management: Flawless tracking of pipeline status, accurate CRM note-taking, and scheduling directly into team calendars.
Tools & Systems I Use Daily:
Real Estate Tech: MLS, PropStream, BatchLeads, DocuSign, Canva
CRMs & Lead Trackers: Podio, KVCore, Salesforce, GoHighLevel, Follow Up Boss
Dialers: Mojo Dialer, Xenon, BatchDialer, RingCentral
Productivity: Google Workspace, Slack, Trello, Zoom
I am highly reliable, communicative, and looking to build a long-term professional relationship with an agency, investor, or business owner. Let's connect and discuss how I can help scale your daily outbound operations!
Experience: 5 - 10 years
In my role as an appointment setter, I turn qualified conversations into confirmed appointments for sales and acquisition teams. Whether I am calling fresh inbound marketing leads or managing direct outreach campaigns, I make sure prospects are genuinely interested, verify their details against strict company criteria, and address their initial objections before booking the call. This drastically reduces no-shows and ensures your closers' calendars are filled only with high-intent opportunities.
Experience: 5 - 10 years
I am highly experienced in high-volume outbound cold calling, where I focus on breaking through cold friction, building quick rapport, and uncovering direct opportunities. I specialize in reaching diverse property owners—including absentee owners, vacant land owners, FSBOs, expired listings, and distressed leads (probate, pre-foreclosure, tax delinquent). Beyond real estate, I have a proven track record of handling tough rejections and securing bookings for competitive industries like solar, life insurance, and gym enrollment campaigns.
Experience: 5 - 10 years
I have extensive experience providing professional customer service and lead management in both fast-paced marketing and virtual settings. I handle phone, text, and email channels to assist with inquiries, follow up with unresponsive leads, and deliver clear solutions in a timely manner. By blending speed-to-lead execution with strong active listening and empathy, I ensure prospects feel valued while consistently hitting company satisfaction and conversion metrics.
Experience: 5 - 10 years
I have hands-on experience working as an Inside Sales Agent (ISA), successfully managing both inbound marketing pipelines and cold outbound databases. My role involves instantly dialing new leads upon receipt to maximize contact rates, maintaining tight CRM notes, and keeping tracking pipelines updated. I focus heavily on meticulous pre-qualification and consistent multi-channel nurturing (SMS and email follow-ups) to systematically guide prospects through the pipeline until they are fully ready for the next stage.
Experience: 2 - 5 years
I manage end-to-end data pipelines by pulling target geographic or demographic lists, running advanced skip tracing, and organizing high-intent leads. I am highly proficient with industry-standard data tools like PropStream, BatchLeads, and BatchSkipTracing to uncover clean contact information. I ensure everything is meticulously segmented before passing the data to dialers, giving acquisitions teams a continuous stream of fresh, actionable leads.
Experience: 5 - 10 years
I provide comprehensive administrative and operational support to keep sales systems running smoothly. I specialize in managing real estate platforms like Podio, REsimplify, and Airtable—ensuring flawless data entry, precise property status tracking, and structured task assignments. From coordinating email communications to preparing transaction documentation, I streamline workflows so the acquisition team can focus strictly on negotiating and closing deals.
Experience: 5 - 10 years
I am an expert at operating Mojo Dialer for multi-line, high-volume outbound cold calling campaigns. I use the platform to maximize phone connection times, systematically track call outcomes, and seamlessly push qualified data back into the main CRM. My structured approach to callback management and disposition logging ensures zero lead waste, allowing me to uncover opportunities efficiently and keep appointment calendars full.
I manage and optimize central database hubs to protect pipeline integrity and improve conversion rates. My experience covers updating contact records, segmenting marketing lists for targeted text/email blasts, setting up automated follow-up reminders, and pulling pipeline reports to monitor sales velocity. By keeping data clean and organized, I help sales and marketing teams maintain consistent touchpoints with prospects.
Experience: 2 - 5 years
I drive proactive outbound sales by executing high-volume phone strategies across multiple industries, including Real Estate, Solar, and Life Insurance. I excel at delivering compelling hooks, asking targeted discovery questions to uncover prospect needs, and handling tough objections with a professional, consultative tone. My focus is on breaking through initial cold friction to move prospects confidently into paying clients or confirmed bookings.
Experience: 2 - 5 years
I support real estate visibility and lead generation by managing property listings, drafting marketing copy, and coordinating campaign distribution to attract both retail property owners and cash buyers. I monitor incoming engagement, handle rapid email or text responses, and nurture raw inquiries to ensure all digital or direct response traffic is systematically converted into qualified pipeline opportunities.
Experience: 2 - 5 years
I assist with the disposition side of real estate investments by helping coordinate relationships with cash buyers, hedge funds, and alternative investors. I help manage buyer databases, update property availability lists, and facilitate clear, timely communication between acquisition managers, title companies, and end buyers. My focus is maintaining data accuracy and keeping timelines organized so transactions move smoothly from contract to close.
Experience: 1 - 2 years
I leverage GoHighLevel (GHL) specifically to automate and optimize real estate operations. I build functional workflows, manage sub-account pipelines, configure call tracking, and deploy automated text and email nurturing sequences. This focus on backend automation guarantees that incoming leads receive instant "speed-to-lead" interaction, keeping prospects warm and organized for both acquisition and disposition teams.
Experience: 2 - 5 years
I possess an in-depth understanding of lending and mortgage processes from my professional background assisting Loan Officers and Mortgage Advisors. I am skilled at managing initial inquiries, gathering borrower documentation, verifying 1003 loan applications, and pre-qualifying leads against specific lending guidelines. My strong knowledge of compliance and real estate financing allows me to guide files accurately and communicate professionally with clients throughout the transaction lifecycle.
Experience: 1 - 2 years
I use GoHighLevel as an all-in-one marketing automation and CRM solution to maximize lead retention for B2C campaigns, including high-ticket sales, gym reinforcements, and solar inquiries. I build custom automated follow-up funnels, track inbound communication streams, and manage user calendars. By streamlining redundant administrative tasks and eliminating manual follow-up delays, I dramatically increase overall appointment-setting efficiency.
Experience: 2 - 5 years
I am a resilient, high-volume outbound phone specialist with proven success dialing across highly competitive industries. I know how to stick to a script structure while keeping the conversation entirely natural, empathetic, and engaging. Whether I am handling high-rejection cold lists or following up on warm marketing sign-ups, my objective on every call is to manage objections effectively, gather accurate insights, and successfully secure a calendar booking.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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