Kriz

Technical Support Representative (Web Advisor)

60 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.58/hour ($690.91/month)

Bachelors degree

Last Active

October 22nd, 2024 (596 days ago)

Member Since

January 21st, 2019

Profile Description

I'm a Technical Support Representative with 9 years of experience providing phone, email and chat support for customers across the United States. I used to work as Web Advisor and got promoted and presently working as Senior Quality Evaluator to one of the leading web hosting company in the United States. I am extremely motivated and passionate in any given task. I have a strong interpersonal and communication skills and I also know how to handle and deal with different kinds of people and circumstances. Furthermore, I am equally effective working independently and in cooperation with others.
My main support is basic troubleshooting of
WordPress, Weebly and Website Builder but not totally to a point of editing or customizing the website. I have an idea of FTP clients as file transfer protocol.
Navigation to their account and control panel.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Other Skills

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Experience: Less than 6 months

Data Cleansing and transformation VBA/Macros Data Analysis and Visualization

Website Builder » Wordpress

Experience: Less than 6 months

Basic troubleshooting of WordPress Errors like 500, 404 and other critical errors

Website Builder » DNS Management

Experience: 5 - 10 years

Knowledge how DNS/Zonefile works and how it is relevant for Website and Email Service.

Basic Information

Age
42
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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