Jefferson

Payments, Fraud & Analytics | Chargebacks & Refunds

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Overview

Looking for full-time work (8 hours/day)

at $13.43/hour ($2,560.00/month)

Bachelors degree

Last Active

June 10th, 2026 (4 days ago)

Member Since

January 15th, 2019

Profile Description

• Over 17 years of experience in business support operations
• Proven expertise in Supervisory Management, Chargeback & Fraud Management, Quality Assurance, Performance Analytics, and Customer Service

End-to-End Tools Expertise in Fraud, Payments & Customer Operations

Payment Systems & Fraud/Risk Management:
Stripe, PayPal, Adyen, Braintree, Klarna, Affirm, Chase Paymentech, ---------- , First Data, PaymentsHub, Maverick Payments, Amazon Pay, NMI, Netevia HQ, Humboldt Merchant Services, Sift Science, Kount, Kount

Billing & E-commerce Platforms:
Shopify, BigCommerce, WooCommerce, Chargebee, Recharge Payments, Konnektive, Heyflow, Fillout

Customer Service & CRM:
Zendesk, Intercom, Freshdesk, Gorgias, Kustomer, Reamaze, Front, Salesforce, Siebel, Zoho, Eliix (GoHighLevel)

Analytics, Attribution & Marketing:
Tableau, Amplitude, Airtable, Everflow, Everflow Client, Funnels, Eliix, Google Ads, HubSpot, Klaviyo, Katalys, Impact, Linkby

Finance & Accounting:
Oracle NetSuite, QuickBooks, Xero

Sales & Outreach:
Salesforce, Pipedrive, Kixie

Shipping & Fulfillment:
ShipStation, Soho - Shipments

Project Management & Collaboration:
Asana, Jira, Trello, Notion, Slack, ---------- , Google Workspace, Microsoft Office, Retool

Additional Platforms & Operational Tools:<8efe80624d780eba0c6493ec45140364>Telegramd, OpenLoopHealth

Top Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Marketing » Email Marketing

Real Estate » Appointment Setting

Customer Support

Customer Support » Phone Support » English Speaking

Marketing » Content Creation » Proofreading

Marketing » Social Media Management » Facebook marketing

Marketing » Social Media Management » Instagram marketing

Real Estate » Lead Generation

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Content Management

Office and Administration » Translation

Basic Information

Age
42
Gender
Male
Website
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Address
Baguio, Benguet
Tests Taken
IQ
Score:  125
DISC
Dominance: 48%
Influence: 25%
Steadiness: 22%
Compliance: 6%
English
C2(Advanced/Mastery)
Government ID
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