I have worked in a BPO industry for years now and most of it as a Quality analyst wherein we identify errors and facilitating correction of processing issues to ensure client satisaction. I also know how to generate monthly performance reports and communicate to process owners/operations team as applicable.I am a fast learner when it comes to using different systems and softwares. I am also well versed in using MS Excel, Word, Powerpoint, Lotus notes and Outlook. I can work with minimal supervision, self-directed and with enthusiast to get things done. I'd like to start of as a part time then eventually to a full time and stable job, where I can contribute to help you build your business.
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