Bernadette

Mortgage Loan Processor| Australian Mortgage| Credit Analyst| Broker Support| En

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Overview

Looking for full-time work (8 hours/day)

at $11.33/hour ($2,181.82/month)

Bachelors degree

Last Active

June 30th, 2026 (7 days ago)

Member Since

September 15th, 2018

Profile Description

PROFESSIONAL SUMMARY
• Highly experienced Mortgage Lending Associate with over 4 years of expertise in the Australian Mortgage Industry, including 3 years of hands-on proficiency in end-to-end loan processing, document verification, and CRM/database management, and post-settlement care such as client reviews. 
• Has a keen eye for detail and a proactive approach to spotting and resolving potential issues before they cause delays. Well-versed in various loan structures and ensures every application is accurate, aligned with lender submission checklists, and fully compliant with aggregator requirements. 
• I take pride in providing reliable, end-to-end support to brokers, making the loan process smoother by staying on top of documents, deadlines, and clear communication with clients, lenders, and conveyancers.

CORE COMPETENCIES & TECHNICAL SKILLS
 
Australian Mortgage Expertise
• Over 4 years of hands-on experience in the Australian Mortgage industry, including end-to-end processing from pre-approval to settlement.

Mortgage Process Knowledge
• Strong understanding of the full loan application lifecycle and the "language" of mortgages.

Credit Assessment Background
• Over 10 years of experience in unsecured lending, specializing in credit assessment for credit card applications in the Australian market.

Document Collection & Management
• Understands the documents required for an application based on loan scenario
• Organise and rename documents based on the set naming convention+

Data Entry & Verification
• Verifies the information provided by clients in Salestrekker and countercheck the details against the documents provided 
• Updates the CRM based on the documents provided by the clients

Document Interpretation
• Skilled in reading and interpreting a wide range of income documents such as payslips, rental statements, Notices of Assessment, income statements (formerly PAYG/group certificates), Bank Statements relating to Assets and Liabilities, and Centrelink benefit documents.

Financial Analysis
• Able to interpret and analyze home loan, personal loan, car loan,
credit card, and savings account statements;
• Capable of calculating income from payslips and bank statements.
• Capable of validating Living Expenses based on transaction statements/accounts.

Compliance-Focused
• Experienced in maintaining broker compliance from formal approval through to settlement, in line with BID (Best Interest Duty), responsible lending, and data privacy regulations.

Loan Servicing & Loan Tracking
• Can do initial assessment via Quickli to calculate Maximum Borrowing Capacity
• Understands and can interpret details on serviceability calculators
• Able to process discharge forms and liaise with relevant lenders for processing;
• Has thorough understanding with land and construction loans, and expert in handling of progress payments.
• Assisted brokers in keeping track of SMSF Applications

Stakeholder Coordination
• Confident in communicating with BDMs and lenders for escalations and finance extensions.

Credit Reports
• Proficient in generating and interpreting credit reports to
support accurate loan assessments.

Top Skills

Experience: 2 - 5 years

Experience: 10+ years

Experience: 10+ years

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 6 months - 1 year

Basic Information

Age
41
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  127
DISC
Dominance: 33
Influence: 20
Steadiness: 29
Compliance: 18
English
B2(Upper Intermediate)
Government ID
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