I offer a wide range of virtual assistant services tailored to support businesses in various sectors, including administrative support, social media management, customer service, and process improvement. Here’s what I can provide:
1. Executive & Admin Suppor
Calendar scheduling and appointment coordination
Proposal writing, SOP creation, and business documentation
Task management using project management tools like Trello, Monday, Click-Up
Remote team coordination, ensuring smooth operations
2. Social Media Management & Content Creation
Managing
Designing and scheduling engaging posts using Canva, Metricool, and SocialPilot
Creating content, including graphics, captions, and short videos with CapCut and Canva
Community management, engagement, and outreach
Creating consistent social media strategies for growth
3. Customer Support
Handling customer inquiries through
Responding to messages and resolving client issues promptly
Delivering high-quality customer service while ensuring client satisfaction
4. Process Improvement & Auditing
Conducting comprehensive SOP audits to identify inefficiencies and areas for improvement
Performing quality assurance (QA) and call audits to ensure service excellence
Streamlining business processes to increase productivity and optimize workflows
Implementing best practices for internal communication and collaboration
5. Project Management & Team Collaboration
Coordinating remote teams and organizing meetings using Google Calendar, Microsoft Teams, Slack
Managing ongoing projects using Monday, Basecamp, and Notion
Overseeing internal hiring processes, conducting evaluations, and ensuring team competency
Managing tasks and deadlines, ensuring smooth project delivery6. Research & Reporting
Conducting market research, competitor analysis, and research on training programs
Generating reports on key performance metrics and providing actionable insights
Preparing summaries and updates for team or executive review
Tools Proficiency: Project Management & Communication: Trello, Monday, Click-Up, Microsoft 365, Slack,
Customer Support & Engagement: ManyChat, Aloware, 3CX, HubSpot
Social Media & Content Creation: Canva, CapCut, Metricool, SocialPilot, Instagram, LinkedIn,
Team Collaboration: Zoom, Gmail, Calendly, Basecamp, Notion
Experience: 5 - 10 years
Excellent proficiency with Google Calendar.
Experience: 5 - 10 years
Excellent in tools like Trello, Monday.com, ClickUp, and communication platforms.
Experience: 5 - 10 years
Highly skilled with tools like Calendly and Google Calendar.
Experience: 5 - 10 years
Skilled in creating engaging content, managing social media platforms, and utilizing tools like Canva, Metricool, and Meta Business Suite to enhance brand visibility and engagement.
Experience: 5 - 10 years
Strong ability to manage client interactions via LiveChat, 3CX, ManyChat, and other communication tools.
Experience: 5 - 10 years
Solid skills in managing data with Google Sheets and Microsoft Excel.
Experience: 5 - 10 years
Solid skills in managing and analyzing data with Google Sheets and Microsoft Excel.
Experience: 5 - 10 years
Proficient in writing and content creation using ChatGPT, Jasper AI, and Grammarly.
Experience: 5 - 10 years
Strong skills in using Canva for creating graphics and social media content.
Experience: 5 - 10 years
Competent with basic video editing using Canva and CapCut.
Experience: 5 - 10 years
Experienced in managing client inquiries across multiple platforms (LiveChat, email, phone) and ensuring customer satisfaction. Proven ability to provide clear communication, resolve issues efficiently, and maintain positive client relationships.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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