Admin Virtual Assistant | MS Excel & Google Sheets Expert | BPO Customer Service
Bio:
Detail-oriented Virtual Assistant with experience in BPO Customer Service and Office Administration. Skilled in MS Excel, Google Sheets, Data Entry, Inventory Management, and Documentation.
I handled 60+ customer inquiries daily and managed inventory for 300+ items with 99% accuracy. I’m proficient in report creation, filing,
Reliable, organized, and a fast learner. I can work independently and meet deadlines. Looking for a long-term VA role where I can support your business with admin tasks and customer support.
Experience: 1 - 2 years
*Handled 60+ customer inquiries daily via phone, email, and chat *Resolved customer issues with professionalism and empathy, maintaining high CSAT scores *Processed orders, complaints, and product inquiries accurately *Documented customer interactions and updated CRM records *Consistently met QA targets and company KPIs
Experience: 1 - 2 years
Tracking 300+ items using MS Excel & Google Sheets. Former Office Staff handling inventory & paperwork. Reliable and fast learner, accurate, organized, and detail-oriented.
Experience: 1 - 2 years
Performed accurate data entry and encoding of 100+ documents daily using MS Excel and Google Sheets Managed inventory records for 200+ items and updated tracking sheets with 99?curacy Processed invoices, purchase orders, and reports for management Organized physical and digital filing systems for easy document retrieval Ensured timely and error-free submission of daily reports
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